M&T Bank is seeking candidates for their Management Development Program (MDP) in Retail Performance Enablement. This program offers a year of on-the-job training combined with classroom instruction, focusing on sales enablement and change management to enhance retail performance.
Responsibilities
- Support the development, testing, and rollout of sales tools, frameworks, and performance solutions
- Contribute to improving the Lead Management Framework, including process optimization, reporting, and field feedback loops
- Assist in designing and refining branch-facing resources that enhance productivity, customer engagement, and sales effectiveness
- Participate in annual and quarterly sales planning activities, including data review, field insights gathering, and materials preparation
- Help coordinate cross-functional workstreams to ensure alignment between strategy and branch execution
- Support the development of standardized processes to drive consistency across the branch network
- Collaborate on change initiatives that impact the field—ranging from new tools to updated sales practices
- Draft field communications such as playbooks, talking points, updates, and rollout guides
- Help support readiness planning, pilot design, feedback gathering, and adoption measurement
- Work with business partners across Retail, Marketing, Product, Analytics, and Education to understand needs and drive solutions
- Assist with field listening sessions to identify challenges and opportunities
- Provide support for branch leaders implementing new initiatives
- Participate in and complete a one-year long, non-rotational training program while creating and adding value to assigned department
- Receive job specific training, general training in banking, communication and leadership, and personalized coaching and feedback
- Performance measures may include several objective test scores, peer and sponsor feedback from group projects, facilitator feedback, Leadership Development Manager-MDP feedback, Department Manager feedback, final assessment score, and year-end performance appraisal from Department Manager and Leadership Development Manager-MDP
- Core Training - Participate in ten weeks of training throughout the one-year assignment to learn banking, basic financial skills, technical skills, and leadership/interpersonal skills
- Develop a solid understanding of banking functions, processes, and operations
- Group Projects - Participate in two group project assignments, working with a team of their peers to build relationships within their teams as well as with project sponsors, internal and external contacts, and senior management
- Teams make a presentation to senior management at the conclusion of each project providing recommendations and potential project solutions
- On-the-Job Training - The fundamental skills taught in core training are combined with On-the-Job training based on the incumbent's assignment
- Job specific training teaches departmental policies, procedures, systems, and products
- Upon completion of MDP, all incumbents attain basic skills necessary to become entry-level professionals and/or managers in their assigned department
- Complete tasks in a manner that are compliant with applicable laws and regulations and/or that serve to help the Company be in compliance with laws and regulations that apply to the business line the position supports
- Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite
- Identify risk-related issues needing escalation to management
- Promote an environment that supports belonging and reflects the M&T Bank brand
- Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
- Complete other related duties as assigned
Skills
- Bachelor's Degree candidate at a school where M&T Bank recruits MDPs pursuing a degree in Business, Communications, Economics, marketing, or related fields (or an MBA student with no work experience)
- Outstanding academic credentials (GPA of 3.0 or better)
- Up to 1 years' work experience
- Outstanding written and verbal communication skills
- Demonstrated interpersonal skills
- Demonstrated problem solving skills
- Demonstrated analytical skills
- Demonstrated computer skills
- Demonstrated presentation skills
- Demonstrated leadership abilities
- Work/internship experience
- Work Visa Sponsorship not offered for this role
Company Overview
Great companies have an enduring sense of purpose. It was founded in 1856, and is headquartered in Buffalo, New York, US, with a workforce of 10001+ employees. Its website is http://www.mtb.com.
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