About the position
Responsibilities
• Post incoming homeowner, builder and developer payments and other income to CINC accounts.
• Establish new customer accounts and transfers.
• Enter and update vendor data in CINC.
• Receive and make outbound calls to/from community managers, vendors, developers, and builders to clarify requests, obtain documentation, and resolve issues.
• Collaborate with team to ensure time service and quality goals are met.
• Develop strong relationships with internal community managers to support client’s bookkeeping needs.
• Contribute to team projects and process improvement initiatives.
• Perform other duties as assigned by manager or team lead.
• Track accounts to ensure postings are correct and accounts are not billed unnecessarily.
Requirements
• Strong attention to detail with quick, consistent, and highly accurate data entry speed.
• Able to work independently with minimal direct supervision as well as collaboratively as a team member.
• Strong computer skills and technical aptitude, including adaptability to changing technology and systems, with confidence in troubleshooting and resolving technical issues with customers and team.
• Intrinsically motivated to provide exceptional customer service in writing and over the phone while communicating in a professional and helpful manner.
• Comfortable working at a computer for extended periods of time, at a fast pace, while maintaining accuracy.
• Is eager to continuously learn, as well as open to innovative ways of producing results.
• Possess desire to establish a long and loyal career with an exceptional company.
• Demonstrate a positive attitude and be excited about producing magnificent work as part of an outstanding team in a fast-paced, changing environment.
Nice-to-haves
• Data entry experience in AP/AR/bookkeeping function is preferred.
• High School diploma, College degree preferred or some college work with comparable work experience.
• Basic accounting knowledge preferred
• Career path to grow
• Intermediate working knowledge of Excel is preferred.
Benefits
• Hybrid Empowerment Plan - Our culture is based on trust. We empower our employees to work in-office and remotely based on the role, requirements of the business, and preference of the employee. Determined after your training phase - remote/ hybrid schedules are awarded on a case-by-case basis and are market or department specifics.
• Recognized as Best Places to Work 18 years in a row!
• Fastest Growing Company - Fast Track 50 in 2020.
• San Antonio-based homeowners’ association management company.
• Privately owned with over 20 years in business and have never laid anyone off.
• Work / Life balance.
• 5 weeks of PTO to allow for rest, travel, family, and your hobbies.
• 11 paid Holidays
• Paid Training
• Forty paid hours per year for community service activities.
• Internal Learning and Development Management System.
• Full suite of benefits includes Medical, Dental, Vision, STD/LTD, Life/AD&D and a 401k program.
• Free medical clinic in-house (in San Antonio office – virtual appointments for other offices).
• Well-structured career track plan with a 6-month review.
• Starting Hourly pay - $15.00 with performance reviews with salary increase opportunities every 6 months
Apply Now
Apply Now