Administrative & Data Operations Assistant

Who We Are AiArthritis (International Foundation for Autoimmune & Autoinflammatory Arthritis): A leading nonprofit dedicated to advancing education, advocacy, and research for those impacted by autoimmune and autoinflammatory arthritis diseases. Our growing remote team focuses on delivering patient-driven solutions through collaboration and peer-led guidance. The Role We’re seeking a detail-oriented Administrative & Data Operations Assistant who can support a fast-moving team by keeping our systems organized, our trackers accurate, and our workflows running smoothly. This role is ideal for someone who enjoys structured work, technology, and helping streamline processes in a mission-driven environment. What You’ll Do Google Sheets & Data Coordination Maintain and update multiple Google Sheet trackers (community outreach, project sign-ups, form submissions, event participation, resource logs, etc.) Build and refine templates, dashboard-style views, and organized tabs based on staff needs Consolidate data from Google Forms, Zoho, Salesforce, and other platforms into clean, accessible formats Community Outreach Support Send welcome emails/texts or email templates Track community member onboarding steps and flag follow-ups Monitor incoming submissions and route them appropriately Process & Workflow Support Assist with refining and documenting standard operating procedures (SOPs) Identify steps that can be automated or simplified Maintain organized shared-drive folders and help centralize resources from coalition partners Project Support Update project tasks in Wrike and support staff with ongoing priorities Post updates and help maintain organization inside Slack channels Support meetings by ensuring trackers and materials are up to date What You Bring 3–5 years of administrative support experience Strong proficiency with Google Drive and Google Sheets (comfortable with formulas and organizing data) Solid communication skills — able to draft clear messages with minimal direction High attention to detail and strong organizational instincts Comfort working independently in a remote environment Ability to juggle multiple tasks while keeping workflows clean and consistent Tech-friendly mindset and willingness to learn new tools quickly Preferred but Not Required Experience with Zoho CRM and Wrike Nonprofit experience Familiarity with ChatGPT or other AI tools What We Offer Supportive remote team environment Work that directly impacts patients and community members Flexible part-time hours with potential to grow Apply Now Apply Now