Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The Advisory Services Analyst role is part of the Consultant Development Program, which allows early career professionals to engage with health care clients while developing problem-solving and presentation skills.
Responsibilities
- Enable strategic business transformation through the application of technology, process improvement and innovation to our client's most complex problems
- Conduct research and stakeholder interviews that may include collecting, analyzing, trending and presenting data and recommendations to clients
- Navigate client facing interactions, presentations and relationship building in scenarios of project delivery, social situations, change management and at times ambiguity
- Promote project success with requirements analysis, presentation creation and project management duties, including meeting management, project planning and project budget support
- Document client requirements through clear, concise and effective written and oral communication
- Perform analysis for business process re-engineering opportunities and define, develop and document before and after process flows
- Participate in assessment, project sizing, market analysis and scope evaluation of potential project deliverables
- Execute technical configuration, testing, optimization efforts, and upgrades within the EHR to support client workflow needs
- Effectively resolve tickets and complex issues individually and as a team
- Grow in specific areas of interest and develop subject matter expertise, including Epic certification(s)
- Attend Epic training(s) and successfully complete required work and/or exams with passing score(s) related to Epic certification(s)
- Maintain Epic certification(s) and complete required new version training/learning ongoing
- Participate in organizational compliance and best practices and drive continuous improvement
- Support an enterprise EHR implementation via workflow design, system configuration, testing, training, and go-live support
- Conducting a technology assessment and developing an implementation plan for a provider organization
- Building a go-to-market strategy and business case to bring a new product or service to market by providing an opportunity analysis derived through complex data navigation
- Creating and executing an acquisition strategy of a medical group or provider organization; guiding the organization through the acquisition process
- Conducting Change Management assessments and stakeholder engagements to ensure adoption of recommendations within a multi-faceted project
Skills
- Bachelor's degree earned within the past 24 months from an accredited college/university; coursework to obtain degree must be completed prior to start of employment and verified within 6-8 weeks following the date at your school
- Epic certifications or willingness to obtain them after start date (this role aligns to the Provider Technology team so a career interest in technology is required)
- Demonstrated business acumen and basic data analysis experience
- Ability to work in office on a hybrid schedule (1 day home/4 days in office) in Eden Prairie, MN for the duration of the program
- Ability to travel up to 50% for the Consultant Development Program, dependent on project needs and location
- Must be eligible to work in the U.S. without company sponsorship, now or in the future, for employment-based work authorization (F-1 students with practical training and candidates requiring H-1Bs, TNs, etc. will not be considered) F-1 visa holders with Optional Practical Training (OPT) who will require H-1B status, TNs, or current H-1B visa holders will not be considered. H1-B and green card sponsorship is not available for this position
- 3.0 GPA
- Healthcare Experience
- Proven intellectual curiosity
Benefits
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution
Company Overview
Optum is a healthcare company that provides pharmacy services, health care operations, and population health management. It is a sub-organization of UnitedHealth Group. It was founded in 2011, and is headquartered in Eden Prairie, Minnesota, USA, with a workforce of 10001+ employees. Its website is https://www.optum.com/.
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