Join the American Express Team as a Live Chat Data Entry Specialist and Enjoy a Rewarding Career with a Global Leader in Financial Services
American Express is a renowned financial services corporation that has been a benchmark for excellence in the industry for decades. With a rich history of innovation and customer satisfaction, the company has established itself as a leader in the global market. We are now seeking a highly skilled and motivated Live Chat Data Entry Specialist to join our team remotely. As a Live Chat Data Entry Specialist, you will play a critical role in capturing and transforming commercial enterprise needs into actionable insights that drive business growth and improvement.
Job Summary
We are looking for an experienced Live Chat Data Entry Specialist to work closely with our utility teams to outline, body, and capture commercial enterprise needs. The successful candidate will have a strong background in data entry, customer service, and information technology, with a focus on leveraging transformational technologies such as Hadoop, HDFS, MapReduce, Hive, Spark, and Python to deliver innovative solutions. The ideal candidate will be a team player with excellent communication skills, both written and verbal, and the ability to multitask and prioritize in a fast-paced environment.
Key Responsibilities
- Collaborate with utility teams to outline, body, and capture commercial enterprise needs, growing information of voice of the purchaser methods and leveraging the same to outline and transform facts within the cornerstone large data platform.
- Design and build sturdy records model architecture to aid most fulfilling statistics processing and standardized metric definitions.
- Allow big statistics and batch/actual-time analytical answers leveraging transformational technologies (Hadoop, HDFS, MapReduce, Hive, Spark, and Python) to deliver innovative solutions, ensuring information first-rate and accuracy through intensive testing at variable and use case degree.
- Offer pointers to beautify competencies to drive efficiency in computing programs using massive data ecosystem.
- Power consumer tale evaluation & elaboration, design and development of software program programs, checking out & builds automation tools.
- Proactively pick out and automate guide obligations to improve best and efficiency.
- Work carefully with companions from GSN and AET to prioritize, define, increase, and take a look at the statistics for various use cases as part of the VOC cease to quit technique.
Essential and Preferred Qualifications
Essential Qualifications:
- Prior experience in customer service or data entry roles.
- Excellent typing speed and accuracy.
- Strong communication skills, both written and verbal.
- Ability to multitask and prioritize in a fast-paced environment.
- Proficiency in using computer applications and navigating online systems.
- Flexible availability to work varying shifts as needed.
Preferred Qualifications:
- Hands-on improvement on Hive/Hadoop, PySpark, Python, Shell scripting languages, development launch management, and troubleshooting understanding for information-pushed tasks for a span of no longer less than 3+ years.
- Energetic collaboration with dating managers/product proprietors for expertise the functional requirements and converting them into technical deliverables.
- Familiarity with Agile methodologies of delivery, in which small increments of a product are introduced at everyday intervals to the business groups.
Skills and Competencies Required for Success
To excel in this role, you will need to possess a unique combination of technical, business, and interpersonal skills. Some of the key skills and competencies required for success include:
- Strong analytical and problem-solving skills, with the ability to analyze complex data sets and identify trends and insights.
- Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams and stakeholders.
- Proficiency in using transformational technologies such as Hadoop, HDFS, MapReduce, Hive, Spark, and Python.
- Ability to multitask and prioritize in a fast-paced environment, with a focus on delivering high-quality results.
- Strong attention to detail and accuracy, with a focus on ensuring data quality and integrity.
Career Growth Opportunities and Learning Benefits
At American Express, we are committed to the growth and development of our employees. As a Live Chat Data Entry Specialist, you will have access to comprehensive training and support resources, including:
- Structured training programs to help you develop new skills and competencies.
- Ongoing coaching and feedback from experienced professionals.
- Opportunities for career advancement and growth within the company.
- Access to cutting-edge technologies and tools.
Work Environment and Company Culture
At American Express, we prioritize the well-being and happiness of our employees. We offer a range of benefits and programs to support their holistic well-being, including:
- Competitive hourly rate of $35.
- Remote work opportunity with the flexibility to work from home.
- Access to comprehensive training and support resources.
- Potential for career growth and advancement within American Express.
- Eligibility for employee benefits such as healthcare, retirement plans, and more.
Why Join American Express?
American Express is a global leader in financial services, with a rich history of innovation and customer satisfaction. By joining our team as a Live Chat Data Entry Specialist, you will have the opportunity to:
- Work with a talented and dedicated team of professionals.
- Contribute to the growth and development of the company.
- Access comprehensive training and support resources.
- Enjoy a range of benefits and programs to support your well-being.
How to Apply
If you think this role describes you, we would love to hear from you. To apply, please click on the link below:
Apply Now
For more job opportunities, please click here:
Browse Jobs
We look forward to hearing from you!
Apply Now