Questrade Financial Group (QFG) is a forward-thinking financial institution that focuses on innovative fintech solutions. The Analyst, Procurement & Vendor Management plays a critical role in executing procurement processes and managing vendor relationships to enhance efficiency and compliance across the vendor lifecycle.
Responsibilities
- Execute each stage of the vendor lifecycle including purchasing and sourcing of goods and services, vendor discovery and demo processes, agreement management, commercial negotiation, renewal, offboarding, and mid-term changes
- Support business teams in conducting RFPs, RFIs, and other vendor sourcing activities including proofs of concept and trials
- Facilitate the vendor tiering assessment process with requesters
- Facilitate the vendor due diligence process and engage subject matter experts to review and opine on responses to due diligence questionnaires
- Perform initial contract review and redlining in accordance with internally published contract negotiation playbook
- Support lines of business and contract owners in vendor performance tracking and monitoring
- Maintain accurate vendor and contract records enabling a robust contract compliance program, including key date tracking, obligation tracking, SLA monitoring, etc
- Assist the lines of business in preparing for and conducting annual, quarterly or other business review meetings and processes with vendors
- Act as key contact and liaison for lines of business and contract owners in the event of a performance breach or other matters requiring escalation with vendors
- Engage with lines of business and contract owners for regular strategy updates
- Monitor industry and vendor trends
- Play a key role in the implementation of new technologies or enhancement of existing technologies for contract lifecycle management, contract compliance, due diligence, obligations and risk tracking as they relate to vendor matters, and strategic improvements of our vendor ecosystem, and constantly iterate and improve on these workflows to achieve efficiencies at scale
- Contribute to the integration of AI-enabled processes for contract review, negotiation, and data extraction
- Leadership: Ability to effectively lead interactions with lines of business, contract owners and vendors
- Strategic Thinking: Capacity to plan and execute long- and short-term vendor strategies that align with business goals
- Collaboration: Robust skills in working with internal and external partners to achieve shared objectives
- Adaptability: Openness to adopting and implementing new technologies and processes
- Communication: Strong verbal and written communication skills for negotiating and stakeholder engagement
- Professionalism: Presents themselves in a professional manner in all scenarios, whether dealing with internal or external partners
- Problem Solving: Ability to identify and resolve issues related to vendor performance and risk. Can think in a non-linear way to find strategic solutions to problems as they arise
Skills
- Minimum of 1-3 years of proven experience in a procurement or vendor management role, facilitating due diligence, ongoing monitoring, and lifecycle management in a fast-paced environment
- Demonstrated success in navigating a changing stakeholder landscape and delivering forward-looking Vendor Management to meet stakeholder needs
- Experience using third party risk management software, such as OneTrust, to conduct due diligence assessments and other activities
- Strong understanding of vendor risk, compliance, and performance metrics, with specialized knowledge of financial services compliance and risk factors as an asset
- Proficiency in implementing vendor lifecycle technologies and processes
- Strong knowledge and ability in both Microsoft Office Suite and Google Workspace
- Strong interest in AI as an enabling tool in the workplace and personal life
Benefits
- Health & wellbeing resources and programs
- Paid vacation, personal, and sick days for work-life balance
- Competitive compensation and benefits packages
- Work-life balance in a hybrid environment with at least 3 days in office
- Career growth and development opportunities
- Opportunities to contribute to community causes
Company Overview
Questrade is an award-winning low-cost digital alternative to traditional banks that is changing the Canadian financial services industry. It was founded in 1999, and is headquartered in Toronto, Ontario, CAN, with a workforce of 1001-5000 employees. Its website is http://www.questrade.com.
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