Centricity Solutions, Inc. is a company focused on empowering humans through technology, providing a range of HR services. The Benefits Administrator is responsible for the day-to-day administration of group benefit programs, including handling enrollments, maintaining benefits data, and providing customer service support to clients.
Responsibilities
- Coordinate daily benefits processing. Handle enrollments, qualifying life events, terminations, COBRA, demographic/employment changes and beneficiary updates. Assist with maintenance of employee benefits files, maintain benefits platform and update employee payroll records, as needed
- Serve as a contact for customer’s group plan vendors and third-party administrators. Assist in transferring data in support of services, premiums and plan administration
- Assist with regularly scheduled audit & review of monthly billings for client’s group plans and help with reconciling discrepancies
- Provide customer service support to client liaisons and/or client employees, such as addressing benefit inquiries and complaints from client employees to ensure a quick, accurate and courteous resolution
- Maintain contact with Centricity client liaisons and/or client employees by phone or e-mail to facilitate proper utilization of benefits
- Collaborate with colleagues in the HR and Payroll departments to ensure accurate processing and exceptional execution of services to clients
Skills
- Computer proficiency and technical aptitude with the ability to use Microsoft products, including Excel, Word, and PowerPoint
- Experience with HRIS and benefits databases
- Excellent customer service, written/verbal communication, organization, and prioritization skills
- Knowledge of employee benefits language and concepts
- Ability to work effectively in a team environment with associates
- Ability to manage several projects simultaneously while meeting deadlines
- Bachelor's degree and/or one to three years of related benefits administration experience
- Active California Insurance License (Life, Accident and Health)
- Experience using/configuring Rippling
Benefits
- Company-paid Medical, Dental, Vision, Life, Disability insurance, as well as an annual $500 contribution towards Healthcare FSA.
- 3 weeks of PTO and 11 paid holidays per year.
- Non-Elective Safe Harbor 401k with company contribution.
- Additional Employee-paid insurance options including Supplemental Life and Flexible Spending Accounts (FSA).
- Centricity Bucks reward program where you are eligible to receive gift cards for great internal/external customer service.
Company Overview
Centricity combines the convenience of a single service provider with cloud-based enterprise level technology and high-touch HR services tailored to the unique contours of each client. It was founded in 2007, and is headquartered in Walnut Creek, California, USA, with a workforce of 11-50 employees. Its website is http://www.centricity-solutions.com.
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