Tuff Shed, Inc. is America's largest manufacturer and installer of storage buildings and garages, and they are seeking Bilingual Customer Service Sales Representatives who thrive in a fast-paced environment. The role involves driving sales growth while delivering exceptional customer service through various communication channels.
Responsibilities
- Build and nurture relationships with customers and our partners at The Home Depot via inbound and outbound calls, texts, emails, and online chat
- Drive sales through engaging and persuasive conversations, while meeting or exceeding targets, using our robust CRM system
Skills
- Bilingual in Spanish and English
- Proactive, goal-oriented, and competitive individual who thrives in a high-energy, sales-driven role
- Availability to work a flexible schedule, including evenings, weekends, and some holidays
- Demonstrated experience in sales with a strong ability to drive results and meet sales goals, including direct, internet, and/or phone sales; one year preferred
- Strong commitment to providing excellent customer service with a solution-oriented approach in a call center or customer service environment; one year preferred
- Hands-on computer skills in Microsoft Office and Internet applications required; experience in utilizing Customer Relations Management (CRM) software is highly preferred
- Ability to prepare written correspondence such as emails and chats that create a professional image for Tuff Shed
- Ability to effectively communicate at all levels, including customers, business partners, suppliers, co-workers, managers, and the general public
- Ability to prioritize and effectively manage time
- Ability to work successfully within a team environment
- One year of demonstrated experience in sales
- One year of strong commitment to providing excellent customer service
- Experience in utilizing Customer Relations Management (CRM) software
Benefits
- PTO
- Paid holidays
- Medical/dental/vision and life insurance
- Employee Stock Ownership Plan (ESOP)
- 'Safe Harbor' 401(k) plan
- Tier-based Sales Bonus Program
- On-Demand Access to your pay!
- Work from Home Hybrid Option Available after Training: 2 days remote / 3 days in office
Company Overview
- Tuff Shed is America's leading provider of installed storage buildings, garages and cabin shells. It was founded in 1981, and is headquartered in Austin, Texas, USA, with a workforce of 1001-5000 employees. Its website is https://www.tuffshed.com/.