The Business Development Manager is responsible for nurturing and expanding relationships with large, multi-state DSOs. Assigned up to 5 DSO customers, the Business Development Manager achieves sales quotas and assigned account objectives by introducing DDS Lab to clinics that are part of assigned DSOs, presenting the full range of products and services to the customer, monitoring customer sales performance and ensuring customer needs and expectations are met. The Business Development Manager is ultimately responsible for the growth in share of active offices of the DSOs that they call on.
The Business Development Manager works with all levels of the customers decision making team. At the customers corporate office, the Business Development Manager works with DSO leadership, clinical staff and corporate purchasing. At the office locations, the Business Development Manager works with the doctors and office managers. At all levels, the Business Development Manager is responsible for establishing productive, professional relationships and focus on providing solutions to customers laboratory needs.
Responsibilities
- Present all corporate marketing programs to the National Account headquarters and offices
- Track customer purchases and buying trends and determine sales opportunities
- Provide management with changes in customers financial, personnel or strategic status.
- Coordinates the involvement of company personnel, including, other sales team members, Field Support, customer service, or operations, in order to meet account performance objectives and customers’ expectations.
- Meets monthly sales targets and account management goals
- Responsible for maintaining an effective and harmonious working relationship with other sales management and field personnel whose support is essential for success.
- Conduct product training sessions at client locations (i.e., Lunch-and-Learns, evening programs, regional meetings, DSO annual meetings, etc.)
- Record all training activity and client contact information in HubSpot
- Proactively contact, sell, and educate new and former clients as needed