TEAM LEWIS is a global marketing agency known for its award-winning campaigns and strong client relationships. The Campaign Executive will focus on social media execution and management, develop client relationships, and support the team in delivering impactful digital content and campaigns.
Responsibilities
- Provides social media execution and management of related digital activity
- Implements and maintains social media communities, campaigns and projects for TEAM LEWIS’ clients
- Partners with account servicing to develop compelling and impactful digital content and integrated campaigns for both current and prospective clients
- Contributes to client growth and impact across the full spectrum of social media channels including, but not limited to, Twitter, Facebook, LinkedIn, YouTube and Instagram
- Production of social first copy for all channels using appropriate techniques and language relevant to each platform
- Proactively suggest new content based on social media trends, client priorities, and data-driven performance insights
- Develops relationships with clients, providing timely and professional communications both written and verbal
- Owns notes and actions after all meetings; provides insight around social media activities and proactively shares ideas
- Follows up with clients around deliverables to ensure timely execution
- Able to communicate/present campaign results when needed
- Self-manages priorities based on client needs
- Discusses priorities with Campaign Manager and adjusts accordingly, flagging spending more (or less) hours than planned or allocated
- Ensures personal and deliverable client objectives are met on an on-going basis
- “Manages up” to ensure projects are on time and complete, regardless of who owns the project
- Accurately reports activity levels and regularly completes timesheets to ensure correct allocation of client duties
- Escalates general new business requests to appropriate team members
- Works closely with line manager to maximize own strengths, improve weaknesses and support individual and team career development
- Supports with the training of graduates and interns wherever possible
- Regularly attends TEAM LEWIS training sessions and daily press briefings to enhance skills and develop knowledge
- Ensures that all account activity and results are reported back to the Senior Campaign Executive / Manager / Director
- Proactively tracks trends and insights from reports to make data-driven recommendations
- Communicates account performance internally at account reviews
- Drives implementation of recommendations from reporting
- Provides reports to the senior management team on request
- Supports the agency and account servicing teams on ad hoc initiatives and projects
- Takes a proactive role in promoting the TEAM LEWIS brand, its identity, values and work
- Contributes and supports the continuous improvement of systems, practices and policies
Skills
- At least 1+ year of relevant experience, b2b experience is a strong plus
- Previous digital and social media coordination experience, ideally in an agency environment juggling multiple priorities and deadlines
- Strong understanding of the digital / social industry and related platforms
- A persuasive and convincing writing style
- Calmness under pressure and ability to achieve tight deadlines
- Ability to interact confidently with clients at a senior level
- Ability to troubleshoot team and client problem areas – and suggest a remedial course of action
- Creative thinking and an open-minded approach
- Excellent time management skills
- Proven competency in managing a varied workload
Benefits
- Competitive salary
- Hybrid work environment
- Generous PTO
- Paid parental leave
- Medical, dental, and vision benefits + life insurance (eligible day 1 of employment)
- 401k with employer match
- Travel Programs
- Free self-led industry courses via our Lewiversity platform
- Up to $2k donation to a charity of your choice!
Company Overview
TEAM LEWIS is a global integrated marketing, PR & digital agency elevating the customer experience for the world's most beloved brands. It was founded in 1995, and is headquartered in San Diego, California, USA, with a workforce of 501-1000 employees. Its website is http://www.teamlewis.com/.
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