Chief of Staff - Marketing Ops Manager

Job Description: • This is a remote position. • We're seeking an experienced and highly organized Chief of Staff / Marketing Operations Manager to provide exceptional support to our team. • As a key member of our operations team, you will be responsible for managing multiple tasks, including client communication, calendar management, project coordination, and data analysis. • The ideal candidate will have a strong background in marketing operations, excellent communication skills, and experience with project management tools like Notion, Monday.com, and Google Suite. • Core Tasks: Monitor multiple inboxes to triage and respond to client questions and concerns • Perform ad hoc payment, invoice management, file management, etc • Manage a calendar including scheduling, meetings, and travel arrangements • Serve as a contact between employees, clients, and external partners • Prepare/ edit correspondence, communications, presentations, reports and other docs • Coordinate meetings, set agendas, take minutes, and prepare follow ups / action items • Perform other ad-hoc tasks with limited instruction as needed • Assist with project mgmt and time tracking (track deadlines/ milestones and coordinate to ensure success • Perform competitor and product research and produce written reports • Hold interviews and other side by sides and collate notes for easy digestion • Assist with personal tasks as needed • Create SOPs as needed Requirements: • 5+ years experience in paid media, lifecycle or product marketing / research (ecommerce or startup environment preferred) • Exceptional verbal and written communication skills • 2+ years experience with project management-related tasks and tools • Intermediate skills with Google Suite (Sheets, Docs, Slides) • Strong organizational and planning skills • Excellent time management skills and ability to multitask and prioritize • Background with Notion and Monday.com for project management (or similar tools) • Familiarity with Slack and Zoom for internal team coordination / communication • Ability to work EST Benefits: