Under general supervision, the Go Cart Ride Attendant is responsible for providing a safe and enjoyable experience to The Clubhouse guests. This new Family Entertainment Center has party rooms/treehouses, arcade area with plush, full commercial kitchen, soft play area, inside and outside dining area, miniature golf, go karts, Water Wars, zip line, challenge course and area for seasonal ice rink.
Greet customers and provide friendly service
Responsible for maintaining the highest level of safety in the work area through staff training and implementation of safety protocols and procedures
Ensure harness fits appropriately and make needed adjustments
Ensure appropriate number of people on attractions
Ensure children are appropriate height and age for attractions
Explain safety procedures to participants
Ensure participants are secured safely
Assist in inspecting equipment to detect wear and tear
Perform minor repairs
Provide assistance to participants entering and exiting attractions
Shut down attractions if major repairs are needed and notify manager on duty
Clean up trash and debris around attractions
Ensure participant safety by monitoring movements
Enforce all safety regulations and stay updated on safety rules and procedures; notify the manager on duty of inappropriate behavior of facility users
Resolve guest complaints in a timely, professional manner
Respond quickly, efficiently, and professionally to any emergency situations; complete necessary paperwork and notify manager on duty
Provide excellent customer experience through strong customer skills
Maintain a safe, clean, and secure environment for all guests and staff
All other duties as assigned. Education and Experience:
High school diploma or GED desirable
Experience in customer service a plusCertificates and Licenses:
Valid Driver's License
CPR certified Knowledge and Skills:
Ability to help create a welcoming and exciting atmosphere
Ability to multi-task in a fast-paced environment
Possess excellent customer service and strong communication skills
Ability to enthusiastically interact with others
Must be professional internally and externally, energetic, self-motivated, and motivational with a positive attitude
Must display adaptability, flexibility, and general enthusiasm for The ClubhousePhysical Job Requirements:
Physical Activities
None
Under 1/3
To
2/3
Over
2/3
Physical Activities
None
Under 1/3
To
2/3
Over
2/3
Stand
x
Lift up to 25 pounds
x
Walk
x
Work Indoors
x
Sit
x
Work Outdoors
x
Use hands to finger,
Handle, or feel
x
Normal Vision with or without corrective lenses
Moderate to High Noise Level
Climb or balance
x
Stoop, kneel, crouch, or crawl
x
Talk or hear
x
Taste or Smell
x
Conditions of Employment:
Subject to post offer, pre-employment drug screen
Subject to post offer, pre-employment fit for duty examination
Subject to post offer, pre-employment criminal background check
Must be at least 16 years of age
Performance Measurements:
Policies and procedures relevant to Parks and Recreation are understood, followed, and modeled for other employees.
Effective relations exist with co-workers as well as with the public and complaints are resolved in a timely manner.
The City’s professional reputation is maintained.
This is a Safety Sensitive position:
This job has been classified as a “safety sensitive” position as defined by the United States Department of Transportation drug and alcohol testing regulations, the Oklahoma Standards for Workplace Drug and Alcohol Testing Act and/or Oklahoma Medical Marijuana laws. In this position, you will be subject to drug and alcohol testing, which might include random testing. Marijuana is one of the substances included in the drug panel screening. Possession of a Medical Marijuana license will not excuse you from the testing process, or the consequences of testing positive for Marijuana.
AN EQUAL OPPORTUNITY EMPLOYER