Manulife is a leading international financial services provider dedicated to helping people make their decisions easier and lives better. The Cybersecurity Resilience and Governance Analyst plays a critical role in ensuring compliance with regulatory frameworks and industry standards while refining cybersecurity policies and implementing training programs to enhance understanding of cybersecurity risks.
Responsibilities
- Own the annual Policies & Standards refresh cycle for the US Segment: intake, tracking, review coordination, feedback submission, decision logging, and implementation readiness
- Identify and engage relevant SMEs across the US Segment; synthesize input and provide effective challenge to L2 Risk; secure clarifications and document outcomes
- Distinguish material vs. immaterial changes; align timelines with governance and approval cadences; monitor adoption and close-out actions
- Build and deliver executive-ready reporting (status, risks, decisions, timelines) across departments; manage cadence, content quality, and on-time delivery
- Maintain transparent stakeholder communications and readiness plans; socialize upcoming changes, impacts, and key dates
- Oversee CRG collaborative tools (trackers, dashboards, repositories) and ensure information is current, accurate, and accessible
- Identify opportunities to streamline the refresh lifecycle through automation, standardized templates, and repeatable review routines
- Implement data visualization and workflow enhancements to improve traceability from proposal to approval to implementation
Skills
- Prior experience working in technology, risk or compliance
- Bachelors degree
- Technical Skills: Proficiency in Microsoft Office (Excel, PowerPoint, Word, SharePoint) is required
- Strong analytical, problem-solving, and critical thinking skills are essential for effectively gathering and presenting data
- Communication and Organization: Excellent written and verbal communication skills
- The candidate must be highly organized, capable of working in a fast-paced, multi-stakeholder environment, and able to manage multiple priorities
- Innovation: Problem solving with an eye towards innovation and process improvement
- Teamwork and Attitude: A positive work attitude with the ability to collaborate effectively in a team environment
- The candidate should be capable of building relationships with other risk team members and handling ad-hoc requests or inquiries as needed
Benefits
- Health
- Dental
- Mental health
- Vision
- Short- and long-term disability
- Life and AD&D insurance coverage
- Adoption/surrogacy and wellness benefits
- Employee/family assistance plans
- Various retirement savings plans (including pension and a global share ownership plan with employer matching contributions)
- Financial education and counseling resources
- Generous paid time off program in Canada includes holidays, vacation, personal, and sick days
- Full range of statutory leaves of absence
Company Overview
- Manulife is a leading international financial services group that helps people make their decisions easier and lives better. It was founded in 1887, and is headquartered in Toronto, Ontario, CAN, with a workforce of 10001+ employees. Its website is http://www.manulife.com/.