Data Analyst-II

Position Details: Job Title: Data Analyst-II/ CRM Data Quality Analyst - Ads & Promotions Location: Remote Duration: 5-month contract Pay Range: $45.00 - $48.00/hr. on W2 Job ID: #26-10940 Role Overview: • Client is seeking a detail-oriented CRM Data Quality Analyst to support the Ads & Promotions business within the Franchise segment. • This role is responsible for ensuring the accuracy, consistency, and integrity of CRM data that powers sales, account management, and marketing initiatives. • You will play a critical role in maintaining clean and reliable data across systems, enabling better decision-making, campaign execution, and partner engagement. • This position requires a strong analytical mindset, a high level of attention to detail, and the ability to collaborate cross-functionally with Sales, Account Management, and Operations teams. Key Responsibilities: • Reconcile data across multiple systems (CRM platforms, internal tools, data exports, and reporting dashboards) to ensure consistency and accuracy • Identify, investigate, and resolve duplicate, incomplete, or inconsistent records within the CRM • Execute bulk data cleanup and normalization efforts, including standardizing naming conventions, formatting, and account hierarchies • Conduct regular audits of CRM data quality and proactively surface systemic issues impacting data integrity • Build, maintain, and improve data validation rules, workflows, and QA processes to prevent future data issues • Partner closely with Sales, Account Management, and Operations teams to correct data discrepancies and reinforce best practices • Document data processes, cleanup methodologies, and governance standards • Recommend and implement process improvements to support ongoing data hygiene and scalability Required Qualifications: • 2-5 years of experience in data quality, operations, CRM management, or a related field • Hands-on experience with CRM platforms (e.g., Salesforce or similar systems) • Strong proficiency in Excel or Google Sheets (e.g., pivot tables, VLOOKUP/XLOOKUP, data manipulation) • Experience with data reconciliation, cleansing, and validation techniques • Exceptional attention to detail and ability to spot inconsistencies and patterns in data • Strong organizational and problem-solving skills Preferred Qualifications • Experience supporting Ads, Promotions, or Sales Operations functions • Familiarity with franchise or multi-location business models • Basic SQL or experience querying datasets • Experience working with large datasets and bulk data operations • Exposure to data governance or data stewardship practices Additional Manager's notes: • Sets up new customers, establishing the customer role in the system. • Contacts customers to request additional information and to verify customer data. • Troubleshoots and resolves issues relative to customer setup using established guidelines. • Works with supervisor to develop solutions when problem is more complex of affects multiple processes across the department. • Completes requests within established timeframes and keeps requestor notified of status. Ensures data accuracy, validity, and completeness in results. • Creates and updates core master data procedures as directed. • Begins to demonstrate understanding of processing customer requests to downstream processes/systems. • Participates on projects as required and assigned by management. • Identifies technical issues encountered in the production environment to the IT department and escalates for resolution. Regards, Ananya Nagaraj Technical Recruiter Cell: 682-284-1057, Email: [email protected], Artech Information Systems LLC 360 Mt. Kemble Avenue., Suite 2000 Morristown, NJ 07960 Website: www.artech.com