Dental Revenue Cycle Architect – Build Billing Systems, KPIs, and Workflows
We are a high-volume, multi-location orthodontic dental organization seeking a Dental Revenue Cycle Architect to design, optimize, and operationalize our entire billing infrastructure. This is a strategic leadership engagement, not a claims-processing role. We need someone who has built or overseen billing departments at scale.
Scope of Work
You will be responsible for architecting the full revenue cycle system, including:
• Mapping end-to-end billing workflows (verification → claims → A/R → appeals → posting)
• Designing SOPs, work queues, automation, and productivity standards
• Creating KPI frameworks, dashboards, and biller performance metrics
• Conducting a comprehensive audit of current billing operations
• Identifying and eliminating revenue leakage and workflow bottlenecks
• Establishing a scalable staffing model (onshore + offshore mix)
• Building payer-specific protocols for denials and A/R recovery
• Advising on CRM/work management structure for billing (HubSpot, Ortho2, OpenDental, etc.)
What We Need
Only apply if you meet all of these requirements:
• 7+ years in dental or medical revenue cycle leadership
• Direct experience building or managing a billing department (not just working in one)
• Proven ability to design KPIs and reporting systems
• Demonstrated results reducing A/R aging and denial rates
• Strong understanding of dental and orthodontic billing
• Ability to create detailed SOPs and system architecture
• Experience working with multi-location groups or DSOs
What We Are NOT Looking For
• Claim processors
• Entry-level dental billers
• Virtual assistants
• Anyone without RCM leadership experience
Engagement Phases
Phase 1: Full audit + workflow mapping
Phase 2: KPI system + staffing model + SOP development
Phase 3: System design + CRM/work queue architecture
Phase 4: Implementation guidance + optimization review
This role is for a highly experienced RCM professional who has designed billing systems, built teams, and driven measurable financial improvement.
Apply Now
Apply Now