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Mar 3, 2026

Director – Clinical Operations, Commercial Payer Provider Healthcare

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Job Description: • This position includes responsibilities in leveraging and delivering high quality consulting services to clients for the Guidehouse Healthcare Payer and Provider Practice. • Deliver industry expertise and management consulting services in support of client engagements in the Health Segment. • Establish account management relationships with key client decision makers. • Identify key industry issues and develop solutions specific to client needs. • Provide delivery assurance support for engagements with targeted clients. • Mentor staff on assignments within the account delivering services. • Provide visible leadership within the account and the practice. • Lead consulting projects in support of contract deliverables, project plans, and executive expectations through strong impact and influence on key client decision makers and client influencers. Requirements: • Undergraduate degree required; Nursing or clinical degree from an accredited college preferred. • 10+ years of experience in hospital operations including clinical operations, performance improvement, labor and non-labor optimization, physician operations, or financial operations focused on a provider setting. • This includes experience in patient flow, bed management, inpatient nursing, bed transfer, command center operations, and strong understanding of patient throughput. • Demonstrate a deep knowledge of hospital and health system operations. • Ability to benchmark data and leverage data to assist clients in redesigning operational processes to drive efficiency, including creation of standard work processes. • Ability to conduct relevant research, interpret analytics, and draw conclusions / make relevant recommendations based on analyses performed - including a basic proficiency in Microsoft Office applications. • Prior experience delivering programs in a consulting environment; driving complex, multi-faceted, multi-site application/operational change and clinical improvement programs on aggressive timelines. • Strong client leadership skills and ability to sell add-on work and recognize business development opportunities in challenging situations. • Open to extensive work-related travel more than 75% of the time. Benefits: • Medical, Rx, Dental & Vision Insurance • Personal and Family Sick Time & Company Paid Holidays • Position may be eligible for a discretionary variable incentive bonus • Parental Leave and Adoption Assistance • 401(k) Retirement Plan • Basic Life & Supplemental Life • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts • Short-Term & Long-Term Disability • Student Loan PayDown • Tuition Reimbursement, Personal Development & Learning Opportunities • Skills Development & Certifications • Employee Referral Program • Corporate Sponsored Events & Community Outreach • Emergency Back-Up Childcare Program • Mobility Stipend