About the Department
The Clinical, Medical and Regulatory (CMR) department at Novo Nordisk is one of the most diverse and collaborative groups within the organization. From healthcare provider interactions and developing and implementing regulatory strategies with the FDA to providing medical education and collecting data to support efficacy and new product development, CMR is involved. The one thing that keeps us all marching to the same beat is our patient centered focus. At Novo Nordisk, you will help patients around the world. As their needs evolve, so does our challenge to find better and more innovative ways to improve their quality of life. We’re changing lives for a living. Are you ready to make a difference?
The Position
Position provides field coaching, mentorship and management to the field-based Medical Liaisons, and develops and implements strategies: optimally manage key opinion leader/organized provider/academic institutions/ integrated delivery networks, and other key health care provider/organization relationships, specifically with the provision of timely and up to date scientific information relevant to ensure personal development of the team; and between the field-based Medical Liaison team and other NNI units / personnel. Organized Provider Accounts, project and team leading responsibilities for FMA; contributes to the representation of FMA throughout the US affiliate and globally if needed; responsible for administrative and management support of field-based FMA Program at Novo Nordisk Inc (NNI). Accountable for ensuring that they and their team act in complete and total compliance with all laws, regulations and policies. Responsible for administrative and management support of field-based FMA Program at Novo Nordisk Inc. (NNI). Assignments are objective oriented. Establishes operating policies and procedures that affect the work unit. Develops budgets, schedules, and performance standards. Strategic determination of change of region and territory prioritization will be based on customer need and analytics which identify need for change. This may occur at any time throughout the annual performance cycle.
Relationships
Reports to Executive Director or Vice President Medical Affairs. Has direct supervisory responsibility for field based Medical Liaisons in designated areas of the U.S. Works closely with home office (Medical, Marketing, Sales, Legal, Human Resources) and field personnel. Works with Medical Liaisons and their contacts with academic institutions, integrated delivery networks, managed care organizations and HMOs, as needed based on territory archetypes in alignment with patient value framework. Leads briefings and technical meetings for internal and external representatives.
Essential Functions
- COORDINATION/COMMUNICATION AND ADMINISTRATION
- Work with the field-based Regional, MM, and RMS teams to improve and develop new relationships and maintain existing relationships with thought-leaders in specialty areas that are affected by NNI products. Help define mutual areas of interest and potential areas of collaboration. Manages direct reports in the provision of responses to all requests for information
- Acts and is accountable for others in his/her team, acting in complete and total compliance with all laws, regulations and policies
- Ensures that the most up-to-date information on the therapeutic area and NNI clinical plans and study results, product support letters, and the Marketing and Sales product plan and tactics is made available to the field-based Medical Liaisons
- Participates in Marketing and Sales meetings and national medical meetings; interacts with CTM and DEP management and external task forces, as needed
- Reviews and audits direct report expense reports; manages and reviews time and activities (as collected and tracked in VEEVA)
- Reviews, evaluates, and channels information to the appropriate NNI personnel, if needed, and provides timely responses to requests from the Medical Liaisons for support of various activities from contacts in their respective region
- MANAGEMENT
- Actively manages the field medical team by putting the right people on the right projects, based on their capacity/skill/interest/capability and assists them with pre-call planning in preparation for customer visits
- Communicates NNI policies, procedures (including 3P - setting/reviewing annual goals) and organizational changes to reporting personnel; answers teams questions
- Coordinates with other Field Directors to ensure consistency of training and development approach across different areas while customizing initiatives to best fit the unique needs of direct reports
- Ensures that FMA personnel understand the strategic and therapeutic priorities of Novo Nordisk, that their work is focused on those priorities, and that they understand their level of accountability for results and the measurement process
- Provides onboarding/training for new hires, mentors and builds the talents of reporting personnel particularly with respect to knowledge of technical and scientific information, business practices, communication and motivational skills as well as providing broad legal overview of pharma industry and NNI globally
- Spends adequate field time with direct reports to coach and develop personnel and ensure that unit objectives are being met and provide timely, constructive feedback documented in iCoach
- STRATEGIC PLANNING
- Facilitates feedback from Field Medical Personnel to assist Medical and Marketing and Sales to develop strategies and tactics that will (1) improve strategic planning, (2) expand and improve the quality of clinical research, (3) increase accuracy of medical and marketing assessments, and (4) improve the competitive positioning of NNI products
- Takes a leadership role in coordinating and resourcing activities, including allocating financial and people resources, supporting appropriate use of NNI products and greater utilization of its services
- Takes a leadership role in coordinating activities at assigned medical and scientific meetings and symposia. Attends assigned symposia to: a) maintain awareness of current issues and new data pertaining to NNI products/global trends/general market, b) develop and maintain relationships with health care providers, c) support appropriate use of NNI products and greater utilization of its services, and d) support representatives in answering physicians questions
- Works with Executive Director to define therapeutic area disease and treatment concepts that will (1) become the basis of Medical Liaison field-based activities, (2) be adopted by thought leaders/organized providers and academic institutions/integrated delivery networks, and (3) support the use of Novo Nordisk products. Define and implement tactics that will allow for the timely acceptance of these concepts
- Proactively identifies and pursues new ideas, solutions, methods, opportunities, and foster innovation to keep team abreast of scientific knowledge and job-related business demands and provide as necessary updates to FMA team
- Takes a leading role in collaborating with Marketing, market Shaping, Commercial Effectiveness and Sales management to assist in development of scientific strategies to optimize NNIs products and development activities in the medical community. Routinely attend live meetings and conferences calls
Physical Requirements
50-75% overnight travel required. This is a field-based position and can be located anywhere in the US, with a preference to the west coast.
Development Of People
Supervisory — Ensure that reporting personnel have individual development plans (IDP), with annual goals and measurements that are consistent with the priorities of the business, and that interim reviews are held so that their work is focused on those priorities, and they understand their level of accountability for results and the measurement process. Ensure that the IDP forms include completed learning and aspiration plans and are in place for all reporting personnel to enable the achievement of goals and capability to assume increased levels of responsibility. Manage the application and communication of all Novo Nordisk policies, procedures, and Novo Nordisk Way.
Qualifications
- A minimum of 3 years previous management experience and 3 years of pharmaceutical experience OR a minimum of 6 years progressive pharmaceutical industry experience required, with at least 3 years of experience in a healthcare system preferred
- An advanced health care or science degree (e.g., DO, MD, PharmD, PhD, DNP) required
- Direct experience in therapeutic area (e.g. haematology, diabetes, endocrinology) is preferred
- One or two years of ML experience or equivalent position required
- Proven track record of success, especially in the area of establishing relationships with opinion leaders, organized providers, and in team management
- Requires self-development, including leadership/personal development, reading latest scientific literature, and keeping up with competitors.
This position is part of a job family. Title and level within the job family are evaluated based on a number of factors, such as years of experience, scope of work, proficiency, and business need. Candidates will be assessed for the most appropriate title and level within the job family during the recruitment process. The base range of pay for each title in this job family are as follows:
[PLEASE INCLUDE ALL POSITIONS IN JOB FAMILY]
• JOB TITLE 1 - $[ ] to $[ ]
• JOB TITLE 2 - $[ ] to $[ ]
• JOB TITLE 3 - $[ ] to $[ ]
In addition, this position is eligible for a company bonus based on individual and company performance.
Novo Nordisk offers long-term incentive compensation and or company vehicles depending on the position's level or other company factors.
Employees are also eligible to participate in Company employee benefit programs including medical, dental and vision coverage; life insurance; disability insurance; 401(k) savings plan; flexible spending accounts; employee assistance program; tuition reimbursement program; and voluntary benefits such as group legal, critical illness, identity theft protection, pet insurance and auto/home insurance. The Company also offers time off pursuant to its sick time policy, flex-able vacation policy, and parental leave policy.
We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.
At Novo Nordisk, we're not chasing quick fixes – we're creating lasting change for long-term health. For over 100 years, we've been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of what's possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, we're making healthcare more accessible, treating and defeating diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger – a legacy of impact that reaches far beyond today.
Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.
If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.