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About JP Management Services & Planet Fitness – A Community of Wellness
JP Management Services, LLC is a fast‑growing, multi‑location franchisee of Planet Fitness®, one of the most recognizable and trusted names in affordable, high‑quality fitness. With nine thriving clubs across West Michigan, we are proudly grounded in the Judgement Free Zone® philosophy, delivering a welcoming experience that empowers members of all ages, backgrounds, and fitness levels to achieve their personal health goals.
Our success is built on a set of core values that drive everything we do: Positive Team Environment, Integrity, Excellence, Passion, and Having Fun. We hire, retain, recognize, and promote employees who embody these principles, creating a workplace where ambition meets camaraderie, and where every team member feels valued and motivated to make a difference in members’ lives.
Why Join Our Holland, MI Club?
Joining our Holland location means becoming part of a dynamic, people‑first organization that puts both members and employees at the heart of its mission. As a Club Manager, you will:
- Lead a dedicated team of fitness professionals in a high‑traffic community hub.
- Shape the daily club experience, ensuring every guest feels welcomed, safe, and motivated.
- Drive financial performance through strategic budgeting, merchandising, and member retention initiatives.
- Access a robust support network—including a regional manager, corporate leadership, and a peer community of over 1,500 fitness professionals nationwide.
- Benefit from a competitive compensation package that includes a base salary, performance bonuses, and a suite of health, financial, and lifestyle perks.
Role Overview – Club Manager (Immediate Start)
The Club Manager is the operational heart of the Holland, MI facility. Reporting directly to the Regional Manager, you will be responsible for all aspects of club performance: from staff recruitment and development, to facility maintenance, to delivering an exceptional member experience that drives loyalty and revenue growth. This is an exempt, salaried position that requires a hands‑on leadership style, strong analytical acumen, and a passion for fitness culture.
Key Responsibilities – What You’ll Own Every Day
- Team Leadership & Development
- Recruit, interview, hire, and onboard a high‑performing team of front‑desk staff, personal trainers, and cleaning personnel.
- Design and deliver ongoing training programs that reinforce brand standards, safety protocols, and customer‑service excellence.
- Conduct regular performance reviews, set clear objectives, and provide coaching that nurtures career growth.
- Member Experience & Community Engagement
- Foster a welcoming atmosphere that reflects the Judgement Free Zone® commitment to inclusivity.
- Address member concerns promptly, turning challenges into opportunities for loyalty building.
- Organize and promote club events, challenges, and community outreach initiatives to boost member engagement.
- Operational Excellence & Facility Management
- Oversee daily opening and closing procedures, ensuring accurate cash handling, deposit preparation, and reconciliation.
- Maintain a pristine environment: regular cleaning audits, equipment inspections, and timely maintenance of lighting, HVAC, and signage.
- Manage inventory of supplies, merchandise, and promotional materials, coordinating with corporate purchasing as needed.
- Administrative & Financial Oversight
- Prepare and analyze weekly, monthly, and quarterly reports covering key performance indicators (KPIs) such as membership growth, retention, and revenue.
- Develop and execute budget plans, monitoring expenses against forecasts and identifying cost‑saving opportunities.
- Implement and enforce company policies related to payroll, HR documentation, and compliance with HIPAA and other regulatory standards.
- Brand Standards & Compliance
- Execute 360° cleaning audits and brand‑excellence checklists to guarantee consistent visual and service quality across all touchpoints.
- Achieve and exceed metrics for app adoption, secondary billing, and promotional campaign performance.
- Ensure all staff adhere to safety protocols, including emergency response procedures and equipment usage guidelines.
Essential Qualifications – What You Must Bring to the Table
- High school diploma or GED; a college degree or equivalent experience is preferred.
- Minimum of 1–3 years of proven experience in leading or managing a team, preferably within the fitness or hospitality industry.
- Demonstrated ability to recruit, train, and develop staff while fostering a positive, inclusive culture.
- Current CPR certification (employer‑paid) and successful completion of the Monterosso PFU Learning Pathway or equivalent training.
- Proficiency with data‑tracking systems (e.g., Data Trak) and Google Workspace (Docs, Sheets, Gmail, etc.).
- Strong interpersonal and communication skills, both written and verbal.
- Physical capability to lift 25 lb regularly and up to 75 lb occasionally, with the stamina for extended periods of standing, walking, and on‑feet work.
- Availability for on‑call emergencies and flexibility to work varied shifts, including evenings, weekends, and holidays as required.
Preferred Qualifications – The “Nice‑to‑Have” Extras
- Prior experience as an Assistant Manager or Trainer at a Planet Fitness® location.
- College coursework or certification in business management, hospitality, or sports science.
- Advanced knowledge of club‑level financial analysis, budgeting, and performance‑driven incentive programs.
- Demonstrated success in driving membership acquisition through marketing initiatives, community partnerships, or digital outreach.
- Experience with basic facilities maintenance (e.g., bulb replacement, light‑fixture troubleshooting, simple equipment repairs).
Core Skills & Competencies – The Attributes That Drive Success
- Leadership Presence: Ability to inspire, motivate, and hold team members accountable while modeling the company’s core values.
- Customer‑Centric Mindset: Proactive in anticipating member needs and delivering personalized solutions.
- Analytical Thinking: Comfortable interpreting data, identifying trends, and making evidence‑based decisions.
- Problem‑Solving: Resolves conflicts swiftly, turning obstacles into learning opportunities.
- Organizational Discipline: Manages multiple priorities, adheres to schedules, and ensures all operational checklists are completed.
- Technical Proficiency: Comfortable navigating POS systems, member management software, and basic maintenance tools.
- Adaptability: Thrives in a fast‑changing environment, adjusts strategies based on member feedback and market dynamics.
Compensation, Perks, & Benefits – What We Offer
We recognize that a motivated leader deserves a rewarding package. Our comprehensive offering includes:
- Competitive Base Salary: $40,200 – $49,200 annually, commensurate with experience and proven performance.
- Performance Bonus: Up to $10,000 in annual bonuses, distributed monthly to recognize and reward exceptional results.
- 401(k) Plan: Company match that helps you build a secure financial future.
- Health, Vision, & Dental Coverage: Fully funded options that support your wellbeing.
- Generous Paid Time Off (PTO), parental leave, and short‑term disability coverage.
- Mobile Phone Plan for work‑related communications.
- On‑Demand Pay & Earned Wage Access: Flexibility to receive earnings when you need them.
- Free Black‑Card Membership for you and immediate family, granting unlimited gym access across the Planet Fitness network.
- Professional Development: Access to online education, leadership mentoring programs, and national conferences where you can network with over 1,500 fitness professionals.
Career Growth & Development – Your Path Forward
JP Management Services invests heavily in the career trajectories of its leaders. As a Club Manager, you will have clear pathways to advance to Regional Manager, District Operations Director, or other corporate leadership roles. We provide:
- Structured leadership training modules focused on strategic planning, People Management, and Financial Acumen.
- Mentorship pairing with senior executives who can share industry insights and career guidance.
- Opportunities to lead cross‑functional projects, such as new club launches or major marketing campaigns, expanding your portfolio and visibility.
- Regular career‑pathing conversations with senior leadership to align your ambitions with organizational needs.
Culture & Work Environment – The JP Management Difference
Our clubs are more than gyms; they are community hubs where members feel safe, supported, and inspired. As part of our leadership team, you will experience a culture that values:
- Collaboration: Open communication channels, team huddles, and brainstorming sessions that encourage idea sharing.
- Recognition: Frequent celebration of individual and team milestones through awards, shout‑outs, and incentive programs.
- Work‑Life Balance: Scheduling flexibility, paid time off, and resources that support personal wellness.
- Diversity & Inclusion: Commitment to an equitable workplace where every voice is heard and respected.
- Fun: Regular social events, themed challenges, and a “having fun” spirit that permeates daily operations.
How to Apply – Take the Next Step
If you are a results‑driven, people‑focused professional who thrives in a fast‑paced environment and is eager to make a lasting impact on members’ lives, we want to hear from you. Follow these steps to submit your application:
- Prepare an updated resume highlighting leadership experience, fitness‑industry exposure, and measurable achievements.
- Draft a concise cover letter that explains why the Club Manager role at our Holland location aligns with your career goals and personal values.
- Click the “Apply” button below, upload your documents, and complete the short online questionnaire.
- Our recruiting team will review your submission and reach out within 48 hours to discuss next steps.
Ready to Join a Winning Team?
At JP Management Services, we believe that great leaders create unforgettable experiences for members. By becoming our Club Manager, you’ll be at the forefront of a purpose‑driven organization that blends business excellence with genuine care for community health. Take the leap, bring your passion, and help us continue shaping the future of affordable fitness.
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