Job Description:
• Serve as the technical backbone of the implementation team, partnering with global customers, implementation, product, engineering, and sales teams.
• Collaborate to understand customer goals and design tailored solutions that align with business and technical needs.
• Lead Proof of Concept (PoC) and Minimum Viable Product (MVP) initiatives to demonstrate AI solutions for prospective clients.
• Act as a go-to technical expert providing advice on product capabilities, integration options, and technical troubleshooting.
• Create and lead customer and field technical training and enablement sessions and resources for implementation and sales teams.
• Relay customer feedback to product and engineering, suggest product improvements, and support implementation and adoption.
• Present and translate technical solutions for executives, operations leaders, and technologists to show measurable business value.
Requirements:
• 5+ years of experience in a technical sales engineering role, particularly in AI.
• Solid understanding of AI, machine learning, and data analytics concepts.
• Experience integrating and transforming manufacturing and financial data to solve complex risk and compliance challenges.
• Hands-on experience with cloud platforms like AWS, Azure, or Google Cloud, and knowledge of API integrations.
• Exceptional communication and presentation skills, capable of translating complex ideas for varied audiences.
• A problem-solver who thrives in a fast-moving, evolving environment.
• Bachelor’s degree in Computer Science, Engineering, or a similar discipline or equivalent work experience.
Benefits:
• At Resilinc, we’re fully remote, with plenty of opportunities to connect in person.
• Full-stack benefits for health, wealth and wellbeing to keep you thriving.
• Culture where ownership, purpose, technical growth and a voice in shaping impactful technology are at our core.
• Hit up your talent acquisition contact for a location-specific FAQ.
• If you are a person with a disability needing assistance with the application process please contact
[email protected].
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