Introduction to arenaflex
At arenaflex, we are driven by our passion for creating an exceptional experience for our customers. Our corporate teams set the strategies and operational designs to ensure the success of our organization. Whether we utilize our expertise in accounting, HR, finance, planning, legal, marketing, or any of our operational divisions, our shared enthusiasm for movement and our customers inspires us to achieve excellence every day. If you share our passion for making a difference in the industry, we want to hear from you.
Job Synopsis
The Agency Sales Manager is a knowledgeable authority for corporate travel management services at arenaflex. As a singular advocate, this role exercises significant judgment to make decisions that drive consistent revenue, utilizing aspects of our organization and corporate client relationships. The ideal candidate will have a strong background in sales, marketing, and business development, with a focus on corporate travel management.
Key Responsibilities
- Act as an informed authority for Travel Management Company (TMC) business for arenaflex, providing expert guidance and support to internal stakeholders and external clients.
- Build key business relationships with TMC accounts focused on business travel value propositions for arenaflex, identifying opportunities to drive revenue growth and expand our market share.
- With minimal direction from authority, exercise extensive judgment to manage the pricing, cost analysis, and negotiations of all TMC agreements, aiming to achieve the highest possible market share and yield in individual markets.
- Collaborate with legal and risk management teams to develop contract-official agreements that meet the needs of arenaflex and our clients.
- Analyze revenue, margins, and contract performance to ensure objective compliance and profitability, identifying areas for improvement and implementing strategies to optimize results.
- Develop marketing-related promotions to support sales efforts, working closely with marketing and business loyalty teams to create targeted campaigns that drive engagement and conversion.
- Manage the acquisition of TMC agency accounts through sales calls, negotiating agreements, and coordinating with pricing teams to ensure seamless execution and maximum revenue potential.
- Plan business growth and lead development of other agency accounts through collaboration with revenue management teams, ensuring that exceptional entries are filed accordingly and driving expected revenue per the specifications of the agreement.
- Monitor reporting and metrics to identify trends and develop a strategy to ensure the organization is positioned suitably in the market, staying ahead of the competition and capitalizing on emerging opportunities.
- Monitor revenue, commissions, and contract performance to ensure maximum revenues and sales objectives are achieved, adjusting strategies as needed to optimize results and drive business growth.
- Effectively manage and negotiate time and resources, maximizing revenue opportunities at the most cost-effective rate for arenaflex, while maintaining a high level of customer satisfaction and loyalty.
Essential Qualifications
- 2 years of experience in outside sales, with a focus in the retail service environment or related area, preferably in the corporate travel management industry.
- Bachelor's degree, or two additional years of relevant training/experience in lieu of this degree, demonstrating a strong foundation in business, marketing, or a related field.
- Proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, and Outlook), with the ability to learn and adapt to new software and systems.
- High school diploma or equivalent, with a strong academic record and a passion for learning and professional development.
- Must be authorized to work in the U.S., with a valid work visa or citizenship, and a willingness to relocate or travel as needed.
Preferred Qualifications
- Prior airline experience, with a deep understanding of the corporate travel management industry and the needs of business travelers.
- Prior exposure to and utilization of travel industry data reporting sources like Curve and Crystal, with the ability to analyze and interpret complex data sets.
- Proficiency with CRM tool Salesforce, with experience using sales automation and customer relationship management software to drive sales growth and customer engagement.
- Strong interpersonal skills, with the ability to drive results to the greatest advantage of the organization, while maintaining a high level of customer satisfaction and loyalty.
- Ability to establish cross-functional, collaborative relationships with different teams and workgroups, with a strong focus on communication, teamwork, and mutual support.
- Solid organizational and time management skills, with the ability to adapt to conflicts caused by competing needs, and prioritize tasks and responsibilities to achieve maximum efficiency and productivity.
Career Growth Opportunities and Learning Benefits
At arenaflex, we are committed to the growth and development of our employees, providing opportunities for professional development, training, and education. As an Agency Sales Manager, you will have the chance to work with a talented team of professionals, learning from their expertise and experience, while sharing your own knowledge and insights. You will also have access to a range of training programs, workshops, and conferences, designed to help you stay up-to-date with the latest industry trends and best practices.
Work Environment and Company Culture
At arenaflex, we pride ourselves on our dynamic and supportive work environment, where employees are encouraged to share their ideas, collaborate with colleagues, and strive for excellence in everything they do. We believe in fostering a culture of inclusivity, diversity, and respect, where everyone feels valued, supported, and empowered to succeed. As an Agency Sales Manager, you will be part of a talented team of professionals who are passionate about delivering exceptional results, while maintaining a high level of customer satisfaction and loyalty.
Compensation, Perks, and Benefits
At arenaflex, we offer a competitive compensation package, with a salary range of $26 per hour, depending on experience and qualifications. You will also be eligible for a range of perks and benefits, including health insurance, retirement plans, paid time off, and opportunities for professional development and growth. We believe in recognizing and rewarding our employees for their hard work and contributions, with a range of incentives and bonuses designed to motivate and inspire you to achieve your best.
Conclusion
If you are a motivated and results-driven professional, with a passion for corporate travel management and business development, we encourage you to apply for the Agency Sales Manager role at arenaflex. With a strong focus on customer satisfaction, revenue growth, and employee development, we offer a dynamic and supportive work environment, where you can thrive and succeed. Don't miss this opportunity to join our talented team of professionals, and take your career to the next level. Apply now, and discover the arenaflex difference.
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