Introduction to blithequark
Imagine working for an industry leader that not only invests in its people but also offers unparalleled career growth opportunities. blithequark, a renowned name in the distribution sector, is seeking a highly skilled and experienced Customer Development Manager to join its team. With a legacy spanning over 50 years, blithequark has established itself as a family-owned, privately held company that values its employees and fosters a culture of continuous learning and growth. As a testament to its commitment to its people, blithequark has been recognized as a Most Loved Workplace by Newsweek and features on the Forbes lists for Largest Private Companies and Best Employers for Diversity.
Job Overview
The Customer Development Manager will serve as the Insights and Analytics expert, supporting a Top National Customer, such as Costco. This role requires a unique blend of analytical, thought leadership, and communication skills to execute category strategies that align with customer priorities. The ideal candidate will be responsible for analyzing data, identifying opportunities, and making recommendations that drive category and customer growth. This is an exceptional opportunity for a seasoned professional to leverage their expertise and make a significant impact on the business.
Primary Responsibilities
- Manage data sources to monitor the field execution of vendor programs and assortments, ensuring seamless implementation and maximum ROI.
- Communicate complex and detailed information to multiple stakeholders, including customers, suppliers, and internal teams, adapting the message to suit different knowledge levels and audiences.
- Stay abreast of industry trends, best practices, and emerging technologies in analytics, providing actionable insights to drive sales, margin, and market development goals.
- Analyze and report data to identify issues, trends, or exceptions, developing and implementing corrective actions to improve results and drive business growth.
- Track category performance, including sales, profits, margins, and market share, providing regular updates and recommendations to stakeholders.
- Develop, communicate, execute, and monitor specific performance metrics and goals relevant to each business, ensuring alignment with customer priorities and company objectives.
- Create and deliver effective reports using POS data, Syndicated Data, and account-specific database information, presenting findings in a clear, concise, and actionable manner.
- Evaluate and make recommendations on supplier performance, enhancing the company's inventory and fill rate objectives, and ensuring superior client satisfaction.
- Apply customer, consumer, and industry insights, using market research data to deliver category growth and drive business expansion.
- Collaborate with external retail customers, key suppliers, and internal teams to deliver insights and recommendations, fostering a culture of partnership and mutual growth.
- Manage multiple priorities in a fast-paced environment, performing other job-related duties as assigned, and demonstrating adaptability, resilience, and a growth mindset.
Essential Qualifications
- Bachelor's Degree in a relevant field, such as Business, Marketing, or Analytics, with experience in the CPG sector, preferably in the Adult Beverage industry.
- Strong analytical, problem-solving, decision-making, and quantitative analysis skills, with the ability to incorporate and interpret data from multiple unrelated sources.
- Understanding of National Chain Sales, Retail, and Distributor operations, with expertise in category management principles, syndicated data, and shopper/consumer insights.
- Ability to collaborate with external stakeholders, including customers, suppliers, and internal teams, demonstrating assertive leadership and decision-making skills.
- Intermediate to advanced knowledge of Excel and PowerPoint, with experience working with Syndicated data, Internal Shipment Data, and Household Panel.
- Strong leadership, decision-making capability, and a proven track record of success, with a passion for driving business growth and delivering exceptional results.
Preferred Qualifications
- Experience working with Costco or similar national retailers, with a deep understanding of their business operations and priorities.
- Advanced knowledge of analytics tools and technologies, including data visualization and machine learning.
- Experience with project management, having led cross-functional teams and managed multiple projects simultaneously.
- Certifications or training in category management, analytics, or a related field, demonstrating a commitment to ongoing learning and professional development.
Career Growth Opportunities and Learning Benefits
At blithequark, we are committed to the growth and development of our employees. As a Customer Development Manager, you will have access to a range of training and development programs, including:
- Onboarding and orientation programs to ensure a smooth transition into the role.
- Ongoing training and development opportunities, including workshops, webinars, and conferences.
- Mentorship programs, pairing you with experienced professionals who can provide guidance and support.
- Performance management and feedback, ensuring you have the tools and resources needed to succeed.
- Opportunities for advancement, with a clear path for career progression and growth.
Work Environment and Company Culture
At blithequark, we pride ourselves on our positive and inclusive work environment. As a Customer Development Manager, you will be part of a dynamic team that values collaboration, innovation, and mutual respect. Our company culture is built on the following principles:
- A commitment to diversity, equity, and inclusion, ensuring all employees feel valued and respected.
- A focus on employee well-being, with programs and initiatives to support mental and physical health.
- A culture of continuous learning, with opportunities for growth and development.
- A collaborative and supportive work environment, with regular team-building activities and social events.
- A recognition and reward system, acknowledging and celebrating employee achievements and contributions.
Compensation, Perks, and Benefits
At blithequark, we offer a competitive compensation package, including:
- A salary range that reflects your experience and qualifications.
- A comprehensive benefits package, including medical, dental, and vision coverage.
- A 401(k) plan, with company matching contributions.
- Paid time off, including vacation, sick leave, and holidays.
- Opportunities for bonuses and incentives, based on performance and achievement.
- A range of perks and discounts, including employee discounts and access to exclusive events.
Conclusion
If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for the Customer Development Manager role at blithequark. With its commitment to employee growth and development, positive work environment, and competitive compensation package, blithequark offers a unique and rewarding opportunity for career advancement. Don't miss out on this chance to join a leading industry player and take your career to the next level. Apply now and become part of the blithequark team!
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