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Jan 26, 2026

Experienced Customer Insights Associate Director – Data-Driven Storyteller for Strategic Brand Communications and Market Research

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Welcome to arenaflex

At arenaflex, we empower people to live, work, and play by connecting them to what brings them joy. We drive innovation, creativity, and impact in the world. Our team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. If you're looking for a place to share your ideas freely and be your true self, we invite you to join our team.

About the Role

We're looking for a data-driven storyteller with a passion for uncovering consumer insights that drive our strategies, business decisions, and overall competitive advantage. As a Customer Insights Associate Director, you'll be the driving force behind understanding our brand's pulse and charting its course for success. You'll leverage your expertise in market research methodologies and data analysis to generate insights that shape our brand's messaging, reputation management, sponsorship strategy, and media relations efforts.

Key Responsibilities

Essential Qualifications

To be successful in this role, you'll need to have:

Preferred Qualifications

Even better if you have one or more of the following:

What We Offer

At arenaflex, we're committed to providing a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Our benefits are designed to help you move forward in your career, and in areas of your life outside of arenaflex. From health and wellness benefits, short-term incentives, 401(k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance, and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package.

Work Environment

This is a full remote job, available from the United States, California (USA), and New Jersey (USA). You'll have the flexibility to work from home and collaborate with your team remotely. We're proud to be an equal opportunity employer and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status.

Compensation

The compensation range for this position is between $118,000.00 and $239,000.00 annually based on a full-time schedule. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive-based position with the potential to earn more.

Join Our Team

If you're a data-driven storyteller with a passion for uncovering consumer insights and driving business decisions, we encourage you to apply for this exciting opportunity. At arenaflex, we're committed to helping you grow and thrive in your career. Apply now and take the first step towards an exciting and rewarding career with our team.

Apply Now