Join arenaflex, a world-class logistics and transportation company, as we continue to revolutionize the industry with innovative solutions and exceptional customer service. As a dedicated Customer Logistics Manager, you will play a vital role in overseeing the day-to-day operations within an assigned function, ensuring the attainment of daily operational goals, and providing leadership to direct reports.
**About arenaflex**
arenaflex is a Fortune 500 organization with over 85 years of experience in logistics, transportation, fleet maintenance, and supply chain services. We pride ourselves on our commitment to innovation, expertise, collaboration, and safety. Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be part of a work family that values collaboration, innovation, and dedication, we're the right company for you.
**Job Summary**
As a Customer Logistics Manager, you will be responsible for managing the day-to-day operations within an assigned function, including customer service satisfaction and expectation management, staffing performance management, and development of exempt and non-exempt employees. You will also be responsible for managing day-to-day planning and scheduling, health and safety management, and state/local/federal regulations compliance.
**Key Responsibilities**
* Customer service satisfaction and expectation management
* Staffing performance management and development of exempt and non-exempt employees
* Manage day-to-day planning and scheduling
* Health and safety management
* State/Local/Federal regulations compliance
* Perform other duties as assigned
**Essential Functions**
* Ability to work within international functional teams
* High-level analytical ability where problems are unusual and difficult
* Demonstrated technical and professional skills in job-related area
* Off-shift support in the event of critical customer network disruption or crisis
* Makes decisions in a timely manner
* Strong oral and written communications skills
* Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
* Ability to work independently and as a member of a team
* Flexibility to operate and self-driven to excel in a fast-paced environment
* Capable of multi-tasking, highly organized, with excellent time management skills
* Detail-oriented with excellent follow-up practices
**Qualifications**
* H.S. diploma/GED required
* Bachelor's degree in Business, Logistics, Supply Chain preferred
* Two (2) years or more relevant experience in supply chain, logistics, warehouse or industry-related field required
* One (1) year or more direct supervisory/leadership experience required
* Proficiency in MS Office (Word, Excel, PowerPoint, and Access) is required
* Logistics industry knowledge advanced required
* Knowledge and understanding of Customer/Company local and Federal regulations. advanced required
* Fundamental knowledge of Supply Chain Management components. intermediate required
* Strong knowledge of Manufacturing and Production advanced required
**Benefits and Perks**
* Comprehensive training and the ability to continue your professional development
* Regional and local arenaflex resources to help guide and support as we grow this offering
* The stability and peace-of-mind that comes with working for a World-Class, Fortune 500 organization that has been in business for over 85 years with over 36,000 employees worldwide
* 12 weeks paid maternity leave
* Additional day of Paid Time Off for Military Veterans
* Comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance, and disability insurance options
* Paid time off for vacation, illness, bereavement, family, and parental leave
* A tax-advantaged 401(k) retirement savings plan
* Performance-based annual cost of living increases
**Career Growth Opportunities**
arenaflex is committed to the growth and development of our employees. We offer a range of opportunities for career advancement, including training and development programs, mentorship, and leadership development. Our people are passionate about what they do, and we're passionate about helping them succeed.
**Work Environment and Company Culture**
arenaflex is a dynamic and fast-paced work environment that requires flexibility, adaptability, and a willingness to learn. We value collaboration, innovation, and dedication, and we're committed to creating a work environment that is inclusive, diverse, and respectful. Our company culture is built on our core values of Trust, Innovation, Expertise, Collaboration, and Safety.
**Compensation and Benefits**
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience, education, work location, market data/ranges, internal equity, internal salary ranges, etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
* Pay Type: Salaried
* Minimum Pay Range: $68,000
* Maximum Pay Range: $70,000
**How to Apply**
If you're a motivated and results-driven individual with a passion for logistics and customer service, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we'll be in touch to discuss your qualifications further.
**Equal Opportunity Employer**
arenaflex is an Equal Opportunity Employer and Drug-Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
**Security Notice for Applicants**
arenaflex will only communicate with an applicant directly from a [@arenaflex.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, arenaflex will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through .