At arenaflex, we're dedicated to helping families secure their financial future through innovative insurance solutions. As a rapidly growing brokerage, we're expanding our team and seeking a motivated and passionate Customer Service and Sales Representative to join our dynamic team. If you're a people person with a knack for sales and a passion for delivering exceptional customer experiences, we want to hear from you.
**About arenaflex**
arenaflex is a forward-thinking insurance brokerage that's revolutionizing the way families approach their financial security. We're committed to providing personalized insurance solutions that meet the unique needs of our clients, all delivered with integrity, clarity, and care. Our team is comprised of industry experts who are passionate about making a difference in the lives of our clients.
**Job Summary**
We're seeking a Customer Service and Sales Representative to join our team in Ashland, OR. As a key member of our team, you'll be responsible for assisting clients with their insurance needs, providing personalized coverage options, and delivering a seamless client experience. This is a remote position that offers flexible scheduling, qualified leads, and a supportive team culture.
**Responsibilities**
As a Customer Service and Sales Representative, you'll be responsible for:
* Responding to client inquiries via phone, email, and Zoom, providing timely and effective solutions to their insurance needs
* Educating clients on insurance options that meet their unique needs, ensuring they have a clear understanding of their coverage
* Providing support throughout the application process, ensuring a seamless and stress-free experience for our clients
* Following up with clients to ensure satisfaction and coverage understanding, building strong relationships and trust
* Tracking all communication and sales activity using CRM tools, ensuring accurate and up-to-date records
* Meeting individual performance and client satisfaction goals, driving business growth and success
**What We Offer**
At arenaflex, we're committed to providing our team members with a supportive and people-first culture. As a Customer Service and Sales Representative, you can expect:
* Remote work with flexible scheduling, allowing you to balance your work and personal life
* Qualified leads provided, eliminating the need for cold calling and ensuring you're working with warm and interested clients
* Bonus opportunities available, recognizing and rewarding your hard work and dedication
* Training and continuous mentorship, helping you develop your skills and expertise in the insurance industry
* A supportive team culture that values collaboration, open communication, and mutual respect
* Clear paths for career growth and leadership, providing opportunities for advancement and professional development
**Requirements**
To be successful in this role, you'll need:
* To be at least 18 years old and legally authorized to work in the United States
* Strong communication and customer service skills, with the ability to build rapport and trust with clients
* Professional, empathetic, and reliable, with a strong work ethic and attention to detail
* Comfortable working with technology and in a remote setting, with the ability to adapt to new tools and systems
* Life & Health insurance license (or willingness to obtain within 30 days), ensuring you have the necessary knowledge and expertise to provide exceptional service to our clients
**Expected Salary**
The expected salary for this role is $55,000 - $82,000 per year, depending on experience and performance.
**Location**
This role is based in Ashland, OR, with the option to work remotely.
**How to Apply**
If you're a motivated and passionate individual with a knack for sales and customer service, we want to hear from you. Apply now to join our team at arenaflex and start building a rewarding and challenging career in the insurance industry.