At arenaflex, we're committed to delivering exceptional customer experiences that exceed our customers' expectations. As a Customer Service Associate - Temporary in Bloomington, IL, you'll play a vital role in creating a distinctive and delightful customer experience that sets us apart from the competition.
**About arenaflex**
arenaflex is a leading healthcare and retail organization that's dedicated to improving the lives of our customers and patients. With a rich history of innovation and a passion for delivering exceptional customer service, we're constantly striving to improve and expand our services to meet the evolving needs of our customers.
**Job Summary**
As a Customer Service Associate - Temporary in Bloomington, IL, you'll be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment. You'll work closely with our team to deliver a distinctive and delightful customer experience that meets our high standards.
**Key Responsibilities**
* Models and delivers a distinctive and delightful customer experience
* Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service
* Engages customers and patients by greeting them and offering assistance with products and services
* Resolves customer issues and answers questions to ensure a positive customer experience
* Recommends items for sale to customers and recommends trade-up and/or companion items
* Registers customer purchases on assigned cash register, collects cash and distributes change as requested
* Processes voids, returns, rain checks, refunds, and exchanges as needed
* Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records
* Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader
* Implements Company asset protection procedures to identify and minimize profit loss
* Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products)
* Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise
* Completes resets and revisions as directed
* Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures
* Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products
* Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store)
* Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance
**Training & Personal Development**
* Attends training and completes PPLs requested by Manager or assigned by corporate
**Essential Qualifications**
* Must be fluent in reading, writing, and speaking English (except in Puerto Rico)
* Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications**
* Prefer six months of experience in a retail environment
* Prefer to have prior work experience with arenaflex
**Skills and Competencies**
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and adapt to changing situations
* Strong problem-solving and conflict resolution skills
* Ability to lift up to 25 pounds and stand for long periods of time
* Basic math skills and accuracy with handling cash and operating a cash register
* Ability to work independently and as part of a team
**Career Growth Opportunities and Learning Benefits**
* arenaflex offers a range of training and development programs to help you grow and advance in your career
* Opportunities for advancement to leadership roles and specialized positions
* Competitive compensation and benefits package
* Recognition and rewards for outstanding performance and contributions to the team
**Work Environment and Company Culture**
* arenaflex is committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion
* Our stores are designed to be welcoming and accessible to all customers and employees
* We offer a range of benefits and perks to support the well-being and success of our employees, including health insurance, paid time off, and employee discounts
**Compensation, Perks, and Benefits**
* Competitive hourly rate of $15-$17.50 per hour
* Opportunities for overtime and bonuses
* Comprehensive benefits package, including health insurance, dental insurance, and vision insurance
* Paid time off and holidays
* Employee discounts on arenaflex products and services
* Recognition and rewards for outstanding performance and contributions to the team
**How to Apply**
If you're passionate about delivering exceptional customer service and are looking for a challenging and rewarding role, we encourage you to apply for this position. Please submit your application through our website or by clicking on the "" button below.
**Equal Opportunity Employer**
arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees, regardless of their background, culture, or identity.
**Note**
This role will remain open until filled. The actual compensation that you will be offered will depend on a variety of factors, including geography, skills and abilities, education, experience, and other relevant factors.