At arenaflex, we're on a mission to provide top-notch customer service and support to our valued clients. As a Customer Service Representative, you'll play a vital role in ensuring the smooth operation of our daily administrative tasks and office support functions. If you're a hard-working professional with a passion for delivering exceptional results, we want to hear from you!
**About arenaflex**
arenaflex is a leading provider of residential plumbing services, septic services, and portable sanitation solutions in the Tulsa and Grand Lake areas. With over 15 years of experience, we've built a reputation for reliability, efficiency, and customer satisfaction. Our team is dedicated to providing exceptional service and support to our clients, and we're looking for like-minded individuals to join our team.
**Responsibilities**
As a Customer Service Representative, you'll be responsible for a variety of administrative tasks and office support functions, including:
* Organizing office operations and assisting associates in optimizing procedures
* Sorting and distributing communications in a timely manner
* Creating and updating records, ensuring accuracy and validity of information
* Scheduling and planning meetings and appointments
* Monitoring level of supplies and handling shortages
* Resolving office-related malfunctions and responding to requests or issues
* Coordinating with other departments to ensure compliance with established policies
* Maintaining trusting relationships with suppliers, customers, and colleagues
* Performing receptionist duties when needed
**Preferred Skills**
While we're open to training the right candidate, we're looking for individuals with the following skills and experience:
* Proven experience as a back-office assistant, office assistant, or in another relevant administrative role
* Knowledge of computer systems, including Microsoft Office and QuickBooks
* Working knowledge of office equipment, such as printers and copiers
* Thorough understanding of office management procedures and protocols
* Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines
* Analytical abilities and aptitude in problem-solving, with a focus on finding creative solutions to complex problems
* Excellent written and verbal communication skills, with the ability to communicate effectively with colleagues, customers, and suppliers
* Proficiency in MS Office, including Excel, Word, and Outlook
* Knowledge of QuickBooks and Excel, with experience in data entry and record-keeping
**Why Join Our Team?**
At arenaflex, we're committed to providing our employees with a supportive and inclusive work environment, as well as opportunities for growth and development. Some of the benefits we offer include:
* Competitive compensation and benefits package, including traditional benefits and perks
* Paid Time Off, including paid birthday and holiday pay
* Flexible family scheduling, with a focus on work-life balance
* Continuing education and opportunities for growth and professional development
* Company-provided uniforms, including an annual boot allowance
* Company-provided take-home vehicle, with a focus on convenience and flexibility
* Costco Membership, with discounts on groceries and other essentials
* Company phone, with a focus on staying connected and productive on-the-go
* Chiropractic care (4 annual visits), with a focus on employee wellness and health
**Work Environment & Company Culture**
At arenaflex, we're proud of our company culture and work environment. We're a team-oriented organization that values collaboration, communication, and mutual respect. Our office is a dynamic and fast-paced environment, with a focus on delivering exceptional results and exceeding customer expectations. We're committed to creating a positive and inclusive work environment, where employees feel valued, supported, and empowered to succeed.
**Compensation & Benefits**
We offer a competitive compensation and benefits package, including:
* 401k
* Dental Insurance
* Life Insurance
* Medical Insurance
* Vision
**How to Apply**
If you're a motivated and results-driven individual with a passion for delivering exceptional customer service, we want to hear from you! Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you and learn more about your qualifications and experience!
**Equal Employment Opportunity**
arenaflex is an equal employment opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds, cultures, and experiences.
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