At arenaflex, we're on a mission to revolutionize the way we approach data entry and reconciliation in the financial industry. As a key player in the Alternate Investments space, we're seeking a highly motivated and detail-oriented Data Entry Specialist to join our team. This is an exciting opportunity for someone with no prior experience to kick-start their career in a dynamic and supportive environment.
**About arenaflex**
arenaflex is a leading provider of innovative solutions for the financial industry. Our team of experts is dedicated to delivering exceptional results and exceeding client expectations. With a strong focus on customer satisfaction and a commitment to excellence, we're shaping the future of financial services.
**Job Summary**
As a Data Entry Specialist, you'll play a critical role in ensuring the accuracy and efficiency of our Alternate Investments reconciliation and corporate actions processes. You'll work closely with our Retail and Institutional Service Teams to process trade deals, reconcile transactions, and resolve complex issues. This is a remote opportunity that offers the flexibility to work from anywhere, making it an ideal choice for those seeking a work-life balance.
**Key Responsibilities**
* Process trade deal purchases in customer profiles and identify/address breaks between TD Ameritrade and fund companies or transfer agents
* Process Corporate Activity Activities, settle/reconcile transactions, and process/reconcile returns activity
* Analyze complex/escalated issues, test/validation of new innovation enhancements, and provider modifications
* Complete projects in Trading, Dividends, Transfers, Reconciliation, and Corporate Actions that directly impact the Client/Advisor profile
* Engage with Retail and Institutional Service Teams using email, phone, Slack, Overview, and Salesforce
* Collaborate with fund companies, transfer agents, opposite agencies, and other external business partners to resolve issues and improve processes
**Analysis and Troubleshooting**
* Review subscription deals or transfer requests
* Identify and address Client/Advisor amount exceptions
* Ensure regulatory compliance (e.g., 2340 and 15C3-3)
* Reconcile Business, Dividend, and Transactions Breaks
* Resolve issues between TDA, the Fund, and other external parties
* Provide method or innovation service alternatives to Management
* Remediate transfer issues with the Fund or Opposite Firm
* Answer business partner inquiries concerning Fund details requirements/eligibility
* Provide follow-up on Substitute Expenditure moves to expedite the customer demand or remediate not neat issues
* Promptly and accurately finalize client investing and dividend demands
**Essential Qualifications**
* High school diploma or equivalent required; degree in a related field preferred
* No prior experience necessary; willingness to learn and grow with the company
* Strong attention to detail and analytical skills
* Excellent communication and problem-solving skills
* Ability to work independently and as part of a team
* Proficiency in Microsoft Office and Google Suite
* Familiarity with Salesforce and other CRM systems a plus
**Preferred Qualifications**
* Experience in data entry, reconciliation, or a related field
* Knowledge of financial regulations and compliance
* Familiarity with TD Ameritrade and other financial industry platforms
* Certification in data entry, reconciliation, or a related field
**Skills and Competencies**
* Strong organizational and time management skills
* Ability to prioritize tasks and meet deadlines
* Excellent problem-solving and analytical skills
* Strong communication and interpersonal skills
* Ability to work in a fast-paced environment and adapt to changing priorities
* Proficiency in data entry software and systems
* Familiarity with financial industry regulations and compliance
**Career Growth Opportunities and Learning Benefits**
* Opportunities for professional growth and development in a dynamic and supportive environment
* Access to training and development programs to enhance skills and knowledge
* Collaborative and inclusive team culture that encourages open communication and feedback
* Flexible work arrangements to support work-life balance
* Competitive compensation and benefits package
**Work Environment and Company Culture**
* Remote work opportunity with flexible scheduling
* Collaborative and inclusive team culture that encourages open communication and feedback
* Supportive and dynamic work environment that fosters growth and development
* Opportunities for professional growth and development in a rapidly evolving industry
* Access to cutting-edge technology and tools to enhance productivity and efficiency
**Compensation, Perks, and Benefits**
* Competitive salary and benefits package
* Flexible work arrangements to support work-life balance
* Opportunities for professional growth and development in a dynamic and supportive environment
* Access to training and development programs to enhance skills and knowledge
* Collaborative and inclusive team culture that encourages open communication and feedback
**Equal Opportunity Employer**
arenaflex is an equal opportunity employer committed to diversity and inclusion. We welcome applications from qualified candidates of all backgrounds and perspectives. We're proud to be an employer of choice for minorities, women, veterans, and individuals with disabilities.
**How to Apply**
If you're a motivated and detail-oriented individual with a passion for data entry and reconciliation, we encourage you to apply for this exciting opportunity. Please submit your application through our website, including your resume and a cover letter outlining your qualifications and experience.
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