At arenaflex, we are dedicated to providing exceptional services to our clients, and we are seeking a highly skilled and detail-oriented Data Entry Specialist to join our team in Evanston, Illinois. As a Data Entry Specialist, you will play a vital role in processing Asset Verification Requests for Government Agencies, ensuring the accuracy and efficiency of our operations.
**About arenaflex**
arenaflex is a leading provider of innovative solutions to the public sector, with a strong commitment to excellence and customer satisfaction. Our team of experts is passionate about delivering high-quality services that meet the evolving needs of our clients. We are proud to offer a dynamic and supportive work environment that fosters growth, learning, and collaboration.
**Responsibilities**
As a Data Entry Specialist at arenaflex, your primary responsibilities will include:
* **Data Entry**: Accurately enter financial and account balance data provided by financial institutions, meeting productivity and quality standards.
* **Record Maintenance**: Keep detailed records of data entry tasks, ensuring seamless tracking and reporting.
* **Deadline Management**: Process data within the same day of receipt, adhering to strict service level agreements and meeting deadlines.
* **File Handling**: Rename and split large files promptly after training, maintaining a well-organized digital and physical filing system.
* **Mail Operations**: Operate envelope inserters and other mail equipment efficiently, ensuring timely and accurate mail processing.
* **Mail Sorting**: Sort incoming mail by type of data, ensuring accurate categorization and routing.
* **Follow-up**: Contact financial institutions regarding requests with missing account information, including phone communication if necessary.
* **Mail Pickup**: Occasionally pick up mail from the nearby Post Office, ensuring timely receipt and processing.
* **Additional Duties**: Perform other department responsibilities as required, demonstrating flexibility and adaptability.
**Requirements**
To be successful as a Data Entry Specialist at arenaflex, you will need to possess:
* **Education**: A college degree is preferred, but a high school diploma is required.
* **Technical Skills**: Proficiency in Microsoft Excel and Outlook, with 10-key proficiency (assessment will be given during interview).
* **Attention to Detail**: A strong commitment to high-quality performance, with a keen eye for accuracy and precision.
* **Critical Thinking**: The ability to objectively analyze information and draw correct conclusions, ensuring informed decision-making.
* **Pressure Management**: The capacity to work under pressure and meet deadlines, maintaining a calm and composed demeanor.
* **Self-Motivation**: A reliable and independent individual who can work effectively in a team environment.
* **Multi-tasking**: The ability to efficiently handle multiple tasks without loss in productivity, prioritizing tasks and managing time effectively.
* **Adaptability**: The ability to adjust to new environments and demands, functioning effectively with minimal confusion.
* **Security Clearance**: Must obtain contract-specific security clearance as a condition of continued employment.
* **Holiday Work**: Availability to work some company holidays with compensation (e.g., day after Independence Day, day after Thanksgiving).
**Nice-to-haves**
While not essential, the following skills and qualifications are highly desirable:
* Experience in data entry, mail operations, or a related field.
* Familiarity with arenaflex's internal web applications and systems.
* Strong communication and interpersonal skills, with the ability to effectively interact with colleagues and clients.
**Benefits**
As a valued member of the arenaflex team, you will enjoy a comprehensive benefits package, including:
* **Health Benefits**: A comprehensive, multi-carrier program for medical, dental, and vision benefits.
* **Retirement Benefits**: A 401(k) with match and an Employee Share Purchase Plan.
* **Wellbeing**: A wellness platform with incentives, Headspace app subscription, Employee Assistance, and Time-off Programs.
* **Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity**: Comprehensive insurance coverage for peace of mind.
* **Family Benefits**: Including bonding and family care leaves, adoption and surrogacy benefits.
* **Health Savings, Health Care, Dependent Care, and Commuter Spending Accounts**: Flexible spending options to support your financial well-being.
* **In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice**: Opportunities to give back and make a positive impact.
**How to Apply**
If you are a motivated and detail-oriented individual with a passion for data entry and customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [arenaflex's website or email address]. We look forward to welcoming you to our team!
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