**Job Summary:**
Are you a detail-oriented and customer-focused individual with a passion for health insurance? Do you enjoy working in a dynamic environment where no two days are the same? Look no further! arenaflex is seeking an experienced Data Entry Specialist to join our team on a temporary to permanent basis. As a Data Entry Specialist, you will play a critical role in researching and responding to telephone and written inquiries in a prompt, accurate, and objective manner. If you have a strong background in customer service, data entry, and health insurance, we encourage you to apply for this exciting opportunity.
**About arenaflex:**
arenaflex is a leading provider of innovative health insurance solutions, dedicated to delivering exceptional customer experiences and driving business growth. Our team is passionate about making a difference in the lives of our customers, and we're committed to fostering a culture of collaboration, innovation, and continuous learning. As a remote Data Entry Specialist, you'll have the opportunity to work with a talented team of professionals who share your values and are dedicated to excellence.
**Job Responsibilities:**
As a Data Entry Specialist, you will be responsible for:
* Researching and responding to telephone and written inquiries in a prompt, accurate, and objective manner
* Evaluating customer situations, making decisions, and responding quickly to questions
* Entering data accurately and efficiently into our systems
* Maintaining high levels of productivity and quality standards
* Collaborating with internal teams to resolve customer issues and improve processes
* Staying up-to-date with industry developments and regulatory changes
**Key Requirements:**
* High School Diploma or GED (education verification is not required)
* 1 year customer service experience in a health care or health insurance environment
* Experience evaluating customer situations, making decisions, and responding quickly to questions
* Data entry and/or typing experience
* Interpersonal, analytical, organizational, and independent decision-making skills
* Clear and concise verbal and written communication skills
**Preferred Requirements:**
* 1 year customer service experience
* 6 months data entry experience in an office environment
* Experience working with various lines of business, i.e., CDHP, Medicare, Wellness, and Disease Management
* Knowledge of medical terminology and anatomy
**What We Offer:**
* Competitive hourly rate of $17.80
* 8 weeks paid training period
* Opportunity to work remotely after completing initial training
* Collaborative and dynamic work environment
* Opportunities for career growth and professional development
* Comprehensive benefits package, including medical, dental, and vision insurance
* 401(k) retirement plan with company match
* Paid time off and holidays
* Access to cutting-edge technology and tools
**Work Environment:**
As a remote Data Entry Specialist, you'll have the flexibility to work from home after completing our 8-week training period. However, you'll be required to work fully onsite during training and must be able to maintain high levels of productivity and quality standards to continue working remotely. Our office hours are 8:00 AM to 4:30 PM MT, and we expect all team members to adhere to this schedule.
**How to Apply:**
If you're a motivated and detail-oriented individual with a passion for health insurance, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications. We can't wait to hear from you!