About Us
At Workoo Technologies, we're a forward-thinking company that's revolutionizing the way financial institutions operate. As a leading provider of innovative solutions, we're committed to delivering exceptional results and fostering a culture of excellence. Our team is comprised of talented professionals who share a passion for driving growth, improving processes, and making a lasting impact.
Job Summary
We're seeking an experienced Entry-Level Data Entry Specialist to join our team in a full-time, remote capacity. As a key member of our operations team, you'll play a vital role in ensuring the seamless reconciliation and trade processing of various investments. If you're a detail-oriented individual with a passion for data analysis and problem-solving, we encourage you to apply for this exciting opportunity.
Key Responsibilities
As an Entry-Level Data Entry Specialist, you'll be responsible for:
- Processing exchange buy and sell transactions in customer profiles, recognizing and addressing breaks between TD Ameritrade and the fund business or transfer representatives.
- Handling Corporate Activity Events, settling/reconciling transfer activity, and processing/reconciling returns activity.
- Performing research on complex/escalated concerns, testing/validation of new innovation improvements, and provider modifications.
- Completing projects in Investing, Dividends, Transfers, Reconciliation, and Corporate Actions that directly impact the Client/Advisor account.
- Communicating with Retail and Institutional Company Teams through email, phone, Slack, Outlook, and Salesforce.
- Working closely with TD Ameritrade Cleaning in our daily connections with fund companies, transfer brokers, opposite organizations, and other outside business partners.
Tasks Analysis
As an Entry-Level Data Entry Specialist, you'll be responsible for:
- Customer review of membership deals or transactions demands.
- Client/Advisor level exceptions.
- Regulatory commitments (Examples: 2340 and 15C3-3).
- Settlement of Business, Dividend, and Transfer Breaks.
- Reconciliation around BOS and Fund Companies.
- Evaluation and analysis of applicable income tax code and corrections of income tax coding.
Trouble Resolving
As an Entry-Level Data Entry Specialist, you'll be responsible for:
- Internal/External body enhancements or concerns.
- Origin of breaks between TDA, the Fund, etc.
- Delivering method or innovation answer choices to Control.
- Remediating transmission problems with the Fund or Contra Agency.
- Customer or Organization Companion Service.
- Answering service companion inquiries relating to Fund specific requirements/eligibility.
- Providing action on Choice Investment moves to expedite the customer request or remediate not in good order concerns.
- Well-timed and correct conclusion of client investing and returns requests.
Essential Qualifications
To be considered for this role, you'll need:
- A high school diploma or equivalent.
- 1-2 years of experience in data entry, reconciliation, or a related field.
- Excellent analytical and problem-solving skills.
- Strong attention to detail and organizational skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Proficiency in Microsoft Office, particularly Excel.
- Experience with Salesforce or similar CRM systems is a plus.
Preferred Qualifications
While not required, the following qualifications are highly desirable:
- Bachelor's degree in a related field, such as finance or accounting.
- Experience with TD Ameritrade or a similar financial institution.
- Knowledge of regulatory requirements, such as 2340 and 15C3-3.
- Experience with data analysis and reporting tools, such as Tableau or Power BI.
Career Growth Opportunities and Learning Benefits
At Workoo Technologies, we're committed to helping our employees grow and develop their careers. As an Entry-Level Data Entry Specialist, you'll have access to:
- Regular training and development opportunities.
- Mentorship from experienced professionals in the field.
- Opportunities for advancement and career growth.
- A comprehensive benefits package, including health insurance, retirement savings, and paid time off.
Work Environment and Company Culture
As a remote employee, you'll have the flexibility to work from anywhere, at any time. Our company culture is built on collaboration, innovation, and a passion for excellence. We're committed to creating a positive and inclusive work environment that supports the growth and well-being of our employees.
Compensation, Perks, and Benefits
As an Entry-Level Data Entry Specialist, you'll receive a competitive salary, plus:
- A comprehensive benefits package, including health insurance, retirement savings, and paid time off.
- A generous paid time off policy, including vacation days, sick leave, and holidays.
- A flexible work schedule, allowing you to work from anywhere, at any time.
- A comprehensive training and development program, including mentorship and coaching.
- A fun and inclusive company culture, with regular team-building activities and social events.
How to Apply
If you're a motivated and detail-oriented individual with a passion for data analysis and problem-solving, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter, outlining your qualifications and experience. We can't wait to hear from you!
Equal Employment Opportunity
Workoo Technologies is an equal employment opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates of all backgrounds, including minorities, women, veterans, and individuals with disabilities.
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