Are you a detail-oriented and customer-focused individual looking for a rewarding career in a dynamic and supportive environment? Do you thrive in a fast-paced setting where no two days are the same? Look no further than arenaflex, a leading healthcare company dedicated to delivering exceptional patient care and innovative solutions. We're seeking an experienced Full Stack Data Entry, Customer Service Specialist to join our Omnicare team, where you'll play a vital role in ensuring the smooth operation of our closed-door pharmacy.
**About arenaflex**
arenaflex is a healthcare company that shares a single, clear purpose: Bringing our heart to every moment of your health. Our purpose guides our commitment to deliver enhanced human-centric healthcare for a rapidly changing world. Anchored in our brand – with heart at its center – our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors support this purpose, empowering every colleague to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make healthcare more personal, convenient, and affordable.
**About the Role**
As a Full Stack Data Entry, Customer Service Specialist with Omnicare, you'll be responsible for performing order entry tasks and collaborating with other team members in the medication dispensing process. You'll work alongside our pharmacist to ensure accuracy and provide exceptional customer service to our patients and healthcare providers. Your day will be filled with a variety of tasks, including:
* Triaging customer service requests by department, urgency, and information/response required
* Calculating and/or verifying correct dosage based on prescriptions
* Assisting in reviewing narcotic Rx's in a timely manner
* Providing dispensing pharmacist with information regarding allergies and drug interactions, therapeutic duplications, and other items that the computer flags
* Creating and maintaining accurate customer records
**The Team and Rewarding Benefits**
Omnicare, a CVS Health Company, provides care to those in skilled nursing facilities, assisted living communications, and chronic care settings. Although our pharmacies are not open to the public, you'll work amongst great colleagues in a supportive environment aligned with the company's mission, allowing our customers to focus on giving their patients the best care. In addition to your competitive pay and comprehensive benefits, you'll enjoy:
* Paid training, tuition support, cross-training opportunities
* FREE business, leadership, and development courses
* Employee discount programs
* Affordable back-up child and elder care
* Up to $10,000 reimbursement for expenses to build a family: adoption, surrogacy, doula service (if work is 30+ hours per week)
* And more!
**Required Qualifications**
To be successful in this role, you'll need:
* Certification/licensed/registered pharmacy technician or as required by state law
* One (1) or more years of experience as a pharmacy technician
**Preferred Qualifications**
While not required, prior experience in the long-term care industry and PTCB National Certification are highly desirable.
**Education**
You'll need a verifiable High School Diploma or GED.
**Pay Range**
The typical pay range for this role is $30.00 - $60.00 per hour, depending on your experience and qualifications.
**Benefits and Perks**
As an arenaflex colleague, you'll enjoy a full range of medical, dental, and vision benefits. Eligible employees may enroll in the company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. You'll also receive a fully-paid term life insurance plan, short-term and long-term disability benefits, and numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.
**Work-Life Balance**
arenaflex is committed to providing a healthy work-life balance for our colleagues. You'll enjoy Paid Time Off (PTO) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time, and other time off are provided consistent with relevant state law and company policies.
**Equal Employment Opportunity**
arenaflex is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions.
**Ready to Join Our Team?**
If you think this role describes you, we'd love to hear from you. Apply now to join our team and start your journey with arenaflex!