At arenaflex, we're on a mission to revolutionize the way we interact with our customers, and we're looking for a talented and experienced Full Stack Data Entry Specialist to join our team. As a key member of our Customer Data Platform (CDP) team, you'll play a critical role in supporting the development, configuration, and upkeep of our Real-time Customer Data Platform (RT-CDP) and Adobe Experience Platform (AEP). If you're passionate about data, technology, and customer experience, we want to hear from you.
**About arenaflex**
arenaflex is a leading airline that's committed to providing exceptional customer experiences. We're a company that values innovation, teamwork, and a shared determination to make a difference. Our team is passionate about using technology to drive business growth and improve customer satisfaction. We're looking for talented individuals who share our vision and are eager to join our dynamic team.
**Key Responsibilities**
As a Full Stack Data Entry Specialist, you'll be responsible for:
* Managing and preserving the Adobe Experience Platform (AEP) Real-time CDP to meet organizational needs
* Supporting new development, configuration, and upkeep on the platform
* Providing technical data and guidance to internal organizations regarding the segment-building and RT-CDP platform
* Troubleshooting technical issues related to the platform and implementing solutions
* Collaborating with IT and other organizations to align on tech needs and implementations
* Keeping up to date with cutting-edge dispositions and best practices related to the Adobe Experience Platform
* Conducting regular audits to ensure gold standard use of the platform
* Leading training sessions to up-capacity internal organizations on the effective use of the platform
* Collaborating with Adobe Support and Consulting agencies to coordinate product upgrades and workarounds
**What You Need to Succeed**
To be successful in this role, you'll need:
* 3+ years of experience related to technical data manipulation & marketing and marketing solution experience
* Strong technical skills, especially with Adobe Experience Platform or equivalent
* Ability to troubleshoot and problem-solve technical issues
* Excellent communication skills, capable of conveying technical thoughts to non-technical audiences
* Strong analytical skills
* Consistently prioritizes safety and protection of self, others, and personal data
* Embraces diverse people, thinking, and styles
* Possesses an associate's degree, GED, or associate's degree equivalency
* Is a minimum of 18 years of age and has authorization to work in the United States
**What Will Give You a Competitive Edge**
To take your career to the next level, you'll want to consider:
* Advanced degree in Business, Computer Science, Data Science, or related field
* Experience with Customer Data structures that incorporate Adobe Experience Platform or similar structures like Salesforce C360 or Segment
* Proven track record of successfully handling and implementing complex organization-level structures
* In-depth knowledge of data governance and data manipulation best practices
* Prior experience in a large-scale e-commerce or digital business organization environment, ideally with a focus on customer journey optimization
**Benefits and Perks to Help You Keep Climbing**
At arenaflex, we're committed to providing our employees with a comprehensive benefits package that includes:
* Competitive salary, industry-leading profit-sharing software, and performance incentives
* 401(k) with beneficial business contributions of up to 9%
* Paid time off, including vacation, holidays, paid personal time, maternity and parental leave
* Comprehensive health benefits, including medical, dental, vision, short/long-term disability, and lifestyle benefits
* Family care support, including fertility assistance, surrogacy and adoption support, lactation assistance, sponsored backup care, and applications that support loved ones in all stages
* Holistic Well-being programs to support physical, emotional, social, and economic health, including access to an employee assistance program offering assistance for you and everyone in your household, free financial coaching, and great resources helping mental health
* Domestic and International space had flight privileges for employees and eligible family members
* Career development programs to help you achieve your long-term professional goals
* World-wide partnerships to interact with in-network providers and modern dreams created to recognize sustainability and lower our carbon footprint
* Business Resource Groups created to connect employees with common interests to promote inclusion, offer perspective, and help implement strategies
* Recognition rewards and awards through the platform Unstoppable Together
* Access to over 500 discounts, exclusive savings, and voluntary benefits through Deltaperks, including car and hotel leases and auto, home, and pet insurance, legal services, and childcare
**Join Our Team**
If you're passionate about data, technology, and customer experience, we want to hear from you. Apply now to join our dynamic team and take your career to new heights.