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Oct 11, 2025

Experienced Full Stack Tier 1 Support Specialist – Remote Customer Service and Clinical Communications

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About blithequark

blithequark is a pioneering healthcare technology company that offers best-in-class solutions in clinical communications, scheduling, and patient engagement. Our innovative products have earned us a spot on the prestigious Inc. 5000 list, recognizing our remarkable 88% growth rate over the past three years. Our mission is to revolutionize speed to care by optimizing provider schedules and dynamically routing messages to the right person at the right time in any care setting. By joining blithequark, you'll have the unique opportunity to contribute to our vision of providing optimal patient outcomes and faster patient care interventions.

Position Overview

We're seeking technical support rockstars to join our growing team focused on making clinical communications and scheduling more effective, collaboration more intuitive, health systems better, and communities stronger. As a Tier 1 Support Specialist, you'll play a critical role in supporting and delighting our end-users, including physicians, nurses, and system administrators. You'll work in a fast-paced, remote environment and be part of a 24/7/365 support team that caters to diverse schedules across all hours of the day and night.

Key Responsibilities

Who You Are

To excel in this role, you should possess:

What We Offer

At blithequark, we're committed to providing an exceptional work environment and benefits package, including:

Work Environment and Company Culture

At blithequark, we pride ourselves on a dynamic and supportive work environment that fosters growth and collaboration. Our team is passionate about delivering exceptional patient care and improving healthcare outcomes. We value diversity, equity, and inclusion and strive to create a workplace that is welcoming and inclusive for all employees.

Career Growth Opportunities and Learning Benefits

We're committed to helping our employees grow and develop their skills. As a Tier 1 Support Specialist, you'll have access to:

How to Apply

If you're a motivated and customer-focused individual with a passion for healthcare technology, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to join our team and contribute to our mission of accelerating speed to care.

Don't miss out on this chance to be part of a dynamic team and make a meaningful impact in the healthcare industry! Apply now to become a Tier 1 Support Specialist at blithequark.

Apply Now