At AT&T, we are a global leader in communications and technology, dedicated to connecting people to what matters most. Our mission is to deliver exceptional customer experiences through innovative solutions and personalized services. As a member of our team, you will play a vital role in redefining customer service and creating meaningful connections with each customer. If you are passionate about technology, customer service, and sales, we invite you to join our team as a Hybrid Customer Service and Sales Representative.
This hybrid position offers a unique opportunity to work from home and in our center, located at 1010 N Saint Mary’s St. San Antonio, Texas 78215. As a Premier Service Consultant, you will be the voice of AT&T, providing solutions to prospective and existing customers to optimize their service experience, drive satisfaction, and loyalty. Your goal will be to provide effective and timely resolutions for customers and deliver personalized recommendations for our latest products and services.
In this full-time position (40 hours/week), you will work a set schedule, including breaks, lunches, and scheduled open time to ensure availability to answer customer calls and provide exceptional service. You will also have access to paid training and additional resources to support your success in your new role as an AT&T Premier Service Consultant.
Our Premier Service Consultants earn between $16.16 hourly - $17.41 hourly + up to $12,000 in commissions yearly if all sales goals are met. You will also be eligible for a comprehensive benefits package, including:
To be successful in this role, you will need:
To work from home, you will need to meet the following requirements:
At AT&T, we are committed to helping our employees grow and develop in their careers. As a Premier Service Consultant, you will have access to training on the latest technology, devices, and our entire lineup of products, services, and promotions. You will also have opportunities to cross-train and address a broad range of customer service call types, including collections, retention, sales channel coordination, billing, and adjustments, and advanced technical support.
At AT&T, we pride ourselves on our diverse and inclusive work environment. We are committed to providing equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. We also provide reasonable accommodations for qualified individuals with disabilities.
If you are passionate about customer service, sales, and technology, and are looking for a challenging and rewarding career opportunity, we encourage you to apply for this Hybrid Customer Service and Sales Representative role. With competitive compensation, comprehensive benefits, and opportunities for career growth and development, this is an opportunity you won’t want to miss. Apply today and join our team as we work together to connect our customers to what matters most.
To apply for this role, please click on the link below. We look forward to hearing from you!
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