Introduction to Aetna and Our Mission
Aetna is a leading healthcare company that has been providing innovative solutions to its customers for decades. Our mission is to make a positive impact on the lives of the people we serve, and we are committed to delivering high-quality products and services that meet the evolving needs of the healthcare industry. As a company, we value diversity, equity, and inclusion, and we strive to create a work environment that is inclusive and supportive of all employees. We are now seeking an experienced Lead Director of Digital Product Development and Operations to join our team in Nebraska, USA, with remote work options available.
Job Overview
In this critical role, you will play a key part in driving the development and execution of our digital product strategy, aligned with the company's business goals and customer needs. You will lead a team of product managers and cross-functional groups to drive product innovation and successful product launches. Your expertise in product development, market research, and analysis will be essential in identifying opportunities for product upgrades and improvements. You will also collaborate with various internal stakeholders, including technology teams, marketing teams, and business leaders, to align product development with broader business strategies.
Key Responsibilities
- Develop and execute the overall digital product strategy, aligned with the company's business goals and customer needs
- Oversee the end-to-end product development lifecycle, from ideation to launch, ensuring that products meet the highest quality standards and are delivered on time and within budget
- Lead and manage a team of product managers and cross-functional groups to drive product innovation and successful product launches
- Conduct market research, competitor analysis, and customer feedback analysis to identify opportunities for product upgrades and improvements
- Collaborate with various internal stakeholders, including technology teams, marketing teams, and business leaders, to align product development with broader business strategies
- Ensure that digital products provide an exceptional user experience and are user-friendly, intuitive, and accessible to all customers
- Define key performance indicators (KPIs) and metrics to measure the success and impact of digital products and make data-driven decisions for continuous improvement
- Ensure that digital products adhere to all relevant policies and compliance requirements within the healthcare industry
Required Qualifications
To be successful in this role, you will need to have the following qualifications:
- 3 years of experience in developing, programming, improving, optimizing, and automating business processes
- 3 years of experience in developing, programming, enhancing, and optimizing an MRM platform, with at least 2+ years of experience in Workfront
- Bachelor's degree or equivalent (HS degree + 3 years of applicable experience) required
- Advanced developer skills on the Workfront platform
- Experience in identifying and developing KPIs with reporting to democratize information
- Strong project/program management, interpersonal, communication, influencing, documentation, and negotiation skills
Desired Qualifications
The following qualifications are desirable but not essential:
- Non-stop development experience with a focus on operational efficiencies and process
- Familiarity with marketing and advertising technology platforms in the marketing ops area
- Advanced ability to design and feature an impact at all levels of the organization
- Targeted on professional development and growth
- Superior skill with Microsoft Office, such as Visio, PowerPoint, and Excel
- Certifications: Adobe Certified Expert – Adobe Workfront Center Developer, Adobe Certified Professional – Adobe Workfront Center Developer, Adobe Certified Expert – Adobe Workfront Fusion
Skills and Competencies
To be successful in this role, you will need to have the following skills and competencies:
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks and projects
- Strong leadership and management skills, with the ability to motivate and inspire a team
- Ability to think strategically and make data-driven decisions
- Strong attention to detail and ability to ensure high-quality products and services
Career Growth Opportunities and Learning Benefits
- Professional development programs and training opportunities
- Mentorship and coaching from experienced leaders
- Opportunities to work on high-impact projects and initiatives
- Collaboration with cross-functional teams and stakeholders
- Access to industry-leading technology and tools
Work Environment and Company Culture
Aetna is a dynamic and inclusive work environment that values diversity, equity, and inclusion. Our company culture is built on a foundation of respect, empathy, and open communication. As an employee, you can expect:
- A collaborative and supportive work environment
- Opportunities to make a positive impact on the lives of our customers
- A culture of innovation and continuous improvement
- Recognition and rewards for outstanding performance
- A comprehensive benefits package, including health insurance, retirement savings, and paid time off
Compensation, Perks, and Benefits
We offer a competitive salary and benefits package, including:
- A salary range of $20 - $30 per hour
- Comprehensive health insurance, including medical, dental, and vision coverage
- Retirement savings plan, including a 401(k) matching program
- Paid time off, including vacation days, sick leave, and holidays
- Opportunities for professional development and growth
Conclusion
If you are a motivated and experienced professional looking for a challenging and rewarding role, we encourage you to apply for the Lead Director of Digital Product Development and Operations position at Aetna. With a competitive salary, comprehensive benefits package, and opportunities for career growth and development, this is an exciting opportunity to join a leading healthcare company and make a positive impact on the lives of our customers. Apply now and take the first step towards a rewarding and challenging career with Aetna!
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