At arenaflex, we're pushing the boundaries of innovation and excellence in the mobility industry. As a Mechanical Desk Engineer in our West Palm Beach, FL location, you'll be at the forefront of delivering exceptional customer service and ensuring the reliability and availability of our cutting-edge mobility solutions. Join our team and be part of a dynamic and forward-thinking organization that's shaping the future of transportation.
**About arenaflex**
arenaflex is a global leader in the mobility industry, providing innovative solutions for infrastructure, electrification, and transportation. With a rich history spanning over 160 years, we've been pioneering in America, from the first mile to the last. Our commitment to excellence and customer satisfaction drives us to deliver the highest quality products and services. We're constantly developing new, intelligent mobility solutions that increase the availability of infrastructure, optimize route usage, and create a new quality of travel.
**Job Overview**
We're seeking an experienced Mechanical Desk Engineer to join our Mobility Customer Services team in West Palm Beach, FL. As a Mechanical Desk Engineer, you'll be responsible for assisting the Locomotive Engineer and onboard train staff with urgent queries or at the train on route with our long-term maintenance contract for a fleet of high-tech rolling stock. The fleet consists of Tier 4 compliant high-horsepower locomotives in a push-pull configuration with elegant coaches to deliver a high-end customer experience. These trains operate from Orlando to Miami with up to 125 mph 7 days a week.
**Key Responsibilities**
* Assist with troubleshooting or operational questions from the onboard crew
* Develop action plans; measure and analyze results; initiate corrective actions; minimize variances' impact; continuously improve processes
* Maintain a very close working relationship with the customer
* Fault trending, fault analysis
* Writing service-bulletins
**Essential Qualifications**
* Bachelor's degree in Engineering or equivalent technical experience
* Experience in operating rolling stock (Locomotive Engineer) and rolling stock maintenance
* Experience in dealing with the FRA / CFRs
* Knowledge of applicable laws and regulations
* Strong interpersonal skills and a dynamic personality are needed to effectively collaborate with people at all levels within the organization, customer, and community
* Ability to continually challenge the status quo, providing strong leadership for continuous improvement of results and efficiency
* Ability to walk through a structured troubleshooting process - staying calm in complex and time-critical situations
* Ready to develop deep technical and functional knowledge about our Venture Coaches and Charger Locomotives
**Preferred Qualifications**
* Master's degree in Engineering or equivalent technical experience
* Experience in a similar role or industry
* Knowledge of arenaflex's products and services
* Certification in a relevant field (e.g. locomotive engineer, rolling stock maintenance)
**Skills and Competencies**
* Strong problem-solving and analytical skills
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and prioritize tasks effectively
* Strong leadership and team management skills
* Ability to adapt to changing situations and priorities
* Strong technical knowledge of rolling stock and locomotives
* Familiarity with arenaflex's products and services
**Career Growth Opportunities and Learning Benefits**
* Opportunities to contribute your innovative ideas and get paid for them
* Take advantage of our Tuition Reimbursement program, Mentor Programs, and your development through online learning
* Employee perks and discounts in addition to our 401k match and generous Paid Time Off
* Opportunities to work on exciting and innovative projects
* Be part of a dynamic and forward-thinking organization that's shaping the future of transportation
**Work Environment and Company Culture**
* arenaflex is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace
* All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law
* arenaflex offers a variety of health and wellness benefits to employees
* Details regarding our benefits can be found here: [insert link]
**Compensation and Benefits**
* The base salary range for this position in West Palm Beach, FL is $68,100-$91,700
* The actual salary/wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, and qualifications
* arenaflex offers a comprehensive benefits package, including health, dental, vision insurance, HSA/FSA, commuter benefits, and more
* arenaflex is committed to providing a safe and healthy work environment for all employees
**How to Apply**
If you're a motivated and experienced Mechanical Desk Engineer looking for a new challenge, apply now to join our team at arenaflex! We're excited to hear from you and explore how you can contribute to our mission of delivering exceptional customer service and ensuring the reliability and availability of our cutting-edge mobility solutions. by clicking on the link below: