At arenaflex, we're committed to revolutionizing the way we approach education and career development. Our mission is to empower first-generation college graduates to achieve upward mobility through digital skills and peer connections. As a part-time Data Entry Coordinator, you'll play a vital role in helping us track alumni employment and earnings data, ensuring the accuracy and quality of our program's impact.
**About arenaflex**
arenaflex is a dynamic organization that's passionate about creating a more equitable society. We believe that everyone deserves access to quality education and career opportunities, regardless of their background or circumstances. Our innovative approach has already produced compelling wage outcomes for thousands of first-generation and low-income graduates in New York, California, Illinois, and Florida.
**What You'll Do**
As a part-time Data Entry Coordinator, you'll be responsible for maintaining data integrity and quality control, ensuring that our data collection systems and methods are accurate and up-to-date. You'll work closely with our Alumni, Partnerships, and Program Operations teams to optimize data collection and entry processes, and collaborate with team members to achieve our goals.
**Responsibilities:**
* **Data Integrity and Quality Control (50%):**
+ Maintain data integrity through consistent monitoring and quality control.
+ Generate and clean extracts of Salesforce and other data to monitor data quality for analysis.
+ Use multiple methods to verify data and accurately enter alumni employment outcomes data to correct discrepancies and fill in missing data.
+ Ensure 100% data accuracy of fellows' employment updates from program surveys in Brightspace to Salesforce through ongoing data entry and updates.
+ Check to ensure 100% data accuracy at the transition from program to alumni stages (i.e., matching data between Brightspace LMS and Salesforce).
* **Data Collection and Reporting (30%):**
+ Support administration of national post-program outcomes data collection (e.g., send employment survey, emails, texts) to ensure high response rates from fellows and alumni.
+ Pull monthly reports on new alumni (within 12 months of program completion) without employment verifications to share with Alumni Managers for verification updates.
+ Pull monthly reports on new alumni who are missing salary data and partner with the alumni team to verify and update in Salesforce.
+ Regularly monitor, update, and sync the "employer" fields in Salesforce to ensure accuracy in reporting.
* **Process Optimization and Collaboration (20%):**
+ Collaborate with team members on the Alumni, Program Operations, and Partnerships team to optimize data collection and entry processes.
**Who We Need**
We're looking for a highly motivated and detail-oriented individual with experience in data entry and management. You should have:
* 1 year of experience in data entry and/or management, specifically using Microsoft Excel or Google Sheets and Salesforce to input and monitor data
* Ability to plan for and execute processes that involve a variety of stakeholders with attention to detail and stellar customer service skills (e.g., solid follow up and follow through practices)
* Ability to handle sensitive and confidential information with discretion
* Proficiency in relevant data management software (Salesforce preferred)
**Who You Are**
We're looking for someone who is:
* **Attention to Detail:** Meticulous focus on the small elements of a task or project, ensuring accuracy and quality in every aspect of work.
* **Workload Management:** Excellent organizational, time management, and project management skills
* **Communication:** Excellent interpersonal, oral, and written communication skills; Ability to confidently and comfortably engage in public speaking, addressing both virtual and in-person audiences of 100+ with positivity and enthusiasm
* **Problem-solving & Critical thinking:** Analyze complex situations, evaluate options, and make informed decisions to address challenges effectively.
**What We Offer You**
This is an outstanding opportunity for a highly-motivated professional to assume a pivotal role in the evolution of a fast-growing, highly-respected organization. As a part-time Data Entry Coordinator, you'll be paid as a part-time, hourly arenaflex employee at a rate of $25 per hour.
**Residency Policy**
All employees must reside within commuting distance (approximately two hours) of a arenaflex Program site located in the following cities: Chicago, Los Angeles, Miami, New York, Bay Area and within the states of CA, CT, FL, IL, IN, NJ or NY.
**Diversity, Equity & Inclusion**
arenaflex provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetics. We seek to build a diverse staff representative of the communities we serve. All qualified applicants are strongly encouraged to apply.
**How to Apply**
If you have the skills and passion we're looking for, please submit your application today.