About CornerStone Staffing and Our Mission
At CornerStone Staffing, we pride ourselves on being a leader in the Patient Advocacy industry, dedicated to providing exceptional support to patients navigating the complexities of healthcare. Our mission is to empower patients with the knowledge and resources they need to make informed decisions about their care, free from financial burdens. As a Patient Benefits Advisor, you will play a vital role in helping us achieve this mission, working closely with patients, healthcare providers, and insurance companies to ensure seamless care coordination.
Job Summary
We are seeking an experienced Patient Benefits Advisor to join our team of healthcare professionals. As a Patient Benefits Advisor, you will be responsible for assisting patients in understanding their insurance benefits, verifying coverage, and coordinating benefits to ensure they receive the proper care without financial barriers. This is a fantastic opportunity to grow your career in a dynamic and supportive environment, working from the comfort of your own home.
Key Responsibilities
- Verifying insurance coverage, coordinating benefits, and providing support to ensure patients receive the proper care without financial barriers.
- Verify patient medical insurance eligibility and benefits prior to services or procedures.
- Obtain accurate information regarding medical insurance coverage information from insurance companies.
- Consult with patients about their insurance benefits, copays, deductibles, out-of-pocket expenses, and payment options.
- Collaborate with healthcare providers and insurance companies to resolve benefit-related issues and ensure timely payment.
- Provide exceptional customer service, responding to patient inquiries and concerns in a timely and professional manner.
- Stay up-to-date with industry developments, regulatory changes, and best practices in patient advocacy.
Essential Qualifications
To be successful in this role, you will need:
- One year of healthcare or medical call center experience, with a strong understanding of medical benefits, medical insurance, and prescriptions.
- Benefit verification and prior authorization experience.
- Knowledge of HIPAA regulations and confidentiality guidelines.
- Excellent communication and interpersonal skills, with the ability to work effectively with patients, healthcare providers, and insurance companies.
- Strong analytical and problem-solving skills, with the ability to navigate complex insurance systems and resolve benefit-related issues.
- A verifiable high school diploma or equivalent.
Preferred Qualifications
We also welcome candidates with:
- Experience working in a patient advocacy or healthcare setting.
- Knowledge of medical billing and coding principles.
- Experience with electronic health records (EHRs) and practice management systems.
- Fluency in multiple languages, with the ability to communicate effectively with patients from diverse backgrounds.
Career Growth Opportunities and Learning Benefits
At CornerStone Staffing, we invest in our employees' growth and development, offering:
- Opportunities for professional advancement and career growth within our organization.
- Comprehensive training and onboarding programs, ensuring you have the skills and knowledge needed to excel in your role.
- Regular feedback and coaching, helping you to develop your skills and achieve your goals.
- A supportive and collaborative work environment, with opportunities to learn from and contribute to the success of our team.
Work Environment and Company Culture
We offer a flexible and supportive work environment, with:
- The opportunity to work from the comfort of your own home, with a designated workspace and reliable internet connection.
- A dynamic and collaborative team, with regular virtual meetings and opportunities for socialization and connection.
- A commitment to work-life balance, with flexible scheduling and regular breaks to ensure your physical and mental well-being.
Compensation, Perks, and Benefits
We offer a competitive compensation package, including:
- A salary of $18-20 per hour, based on experience.
- Weekly pay, with direct deposit and online access to your pay stubs.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A great schedule, with 8-hour shifts between 7am-7pm CST (8am-8pm EST).
How to Apply
If you are a motivated and compassionate individual with a passion for patient advocacy, we encourage you to apply for this exciting opportunity. Please submit your application today, including your resume and a cover letter outlining your experience and qualifications.
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