Introduction to arenaflex
arenaflex is on a journey to become the best airline in the history of aviation, and we're excited to have you join us. Our shared purpose - Connecting People, Uniting the World - is about more than just getting people from one place to another. It also means that as a global organization that operates in many locations around the world with millions of customers and thousands of employees, we have a unique responsibility to promote and provide valuable opportunities in the places where we work, live, and fly. We can do that with a truly diverse and inclusive workforce.
About Our Marketing and Loyalty Team
Our Marketing and Loyalty team is the primary force behind arenaflex's industry-leading brand and experience, supporting revenue growth by turning customers into lifelong arenaflex flyers. Our marketing communications, market research, and brand teams drive travelers' familiarity and engagement with the arenaflex brand. Our product, design, and service teams bring the signature arenaflex brand to life in our clubs and onboard our aircraft, ensuring a seamless, premium experience. And when customers choose arenaflex time and time again, that's because the loyalty team has been working behind the scenes to create an award-winning program.
Job Overview
We're looking for an exceptional Principal Architect - AdTech Customer Data & Identity to lead the development and implementation of our customer identity strategy across AdTech platforms. In this role, you will be instrumental in architecting a cutting-edge identity solution that enhances personalized customer experiences and drives targeted marketing efforts. If you're passionate about transforming customer data into meaningful insights and driving successful digital campaigns, we invite you to join our dynamic team and shape the future of our AdTech ecosystem.
Key Responsibilities
- Design and implement a comprehensive customer identity strategy tailored to arenaflex's vision and objectives.
- Stay up-to-date with industry trends, emerging technologies, and standard processes in AdTech, influencing the continuous improvement of our systems.
- Apply solutions like customer data platforms and identity graphs to create unified customer profiles and enhance personalization efforts.
- Implement universal identifiers like UID 2.0, Match, and lean id to improve data interoperability and identity resolution.
- Develop strategies to collect, manage, and leverage customer data effectively while ensuring compliance with data security regulations.
- Collaborate with cross-functional teams, including marketing, IT, and data analysis, to drive alignment and achieve business objectives.
Qualifications
arenaflex values diverse experiences, perspectives, and we encourage every individual who meets the minimum qualifications to apply. While having the "ideal" qualifications makes for a stronger candidate, we encourage applicants who may not feel they check all the boxes!
Minimum Qualifications
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- 8 years of experience in a data technology solutions architecture role.
- 3 years of experience working in customer identity management.
- Extensive experience with AdTech, with a proven track record of designing and implementing large-scale ad delivery systems.
- In-depth knowledge of customer data platforms, identity graphs, and universal identifiers.
- Solid understanding of cookie technology and its implications for digital marketing.
- Experience with data optimization techniques and tools.
- Strong problem-solving skills and the ability to think critically.
- Strong leadership and interpersonal skills, with the ability to collaborate effectively across teams.
- Experience with cloud-based services (e.g., AWS, Google Cloud).
- Experience with data analysis tools for performance monitoring and optimization.
- Past experience with architecting solutions.
Preferred Qualifications
- Master's degree in Computer Science or Computer Programming preferred.
- Working experience ideally in a digital marketing or e-commerce environment.
- Data Clean Room experience is a plus.
- Experience with online customer data security is an added advantage - including standard processes and Consent/Identity Management tools.
Career Growth Opportunities and Learning Benefits
At arenaflex, we're committed to helping you grow and develop in your career. As a Principal Architect - AdTech Customer Data & Identity, you'll have access to a range of training and development opportunities, including:
- Professional development programs to help you enhance your skills and knowledge.
- Leadership development opportunities to help you advance in your career.
- Collaboration with cross-functional teams to drive alignment and achieve business objectives.
- Opportunities to work on high-impact projects that drive business growth and innovation.
Work Environment and Company Culture
arenaflex is a dynamic and inclusive workplace that values diversity, equity, and inclusion. We're committed to creating a work environment that's welcoming, supportive, and empowering for all employees. As a member of our team, you can expect:
- A collaborative and dynamic work environment that fosters creativity and innovation.
- A comprehensive benefits package that includes health insurance, retirement savings, and paid time off.
- Opportunities to participate in employee resource groups and diversity initiatives.
- A commitment to work-life balance and flexible working arrangements.
Compensation, Perks, and Benefits
The compensation range for this position is $132,000 to $193,600, depending on work-related, non-biased factors like experience, education, and skills. As an arenaflex employee, you can expect a comprehensive benefits package that includes:
- Competitive salary and bonus structure.
- Comprehensive health insurance and retirement savings plans.
- Paid time off and flexible working arrangements.
- Opportunities to participate in employee resource groups and diversity initiatives.
- Access to exclusive discounts and perks, including travel benefits and employee discounts.
Conclusion
If you're passionate about transforming customer data into meaningful insights and driving successful digital campaigns, we invite you to join our dynamic team as a Principal Architect - AdTech Customer Data & Identity. With a comprehensive benefits package, opportunities for career growth and development, and a commitment to diversity, equity, and inclusion, arenaflex is the perfect place to take your career to the next level. Apply now to join our team and shape the future of our AdTech ecosystem!
Apply Now