Introduction to United Airlines and Our Mission
At United Airlines, we're on a journey to become the best airline in the history of aviation. Our shared purpose, "Connecting People, Uniting the World," is more than just getting people from one place to another. It's about uplifting and providing opportunities in the places where we work, live, and fly. As a global company operating in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to make a positive impact. We believe that inclusion propels innovation and is the foundation of all that we do. Our Digital Technology team spans the globe and is made up of diverse individuals working together with the latest technology to build a better airline.
About the Role
We're looking for a high-impact individual to join our team as a Senior Analyst - Information Technology. Based in our vibrant Remote office, this role is available now and offers a unique opportunity to work with a talented team of professionals who are passionate about delivering exceptional results. As a Senior Analyst, you will be responsible for driving success in our Information Technology department, leveraging your strong and diverse skillset to analyze client strategies and requirements, prepare detailed project documentation, and assist in business process redesign as needed.
Key Responsibilities
- Responsible for sessions with internal and/or external clients to understand their needs and provide technical expertise
- Possess knowledge of the client area they support and have technical knowledge of the enterprise unit's systems, capabilities, and respective technologies
- Analyze client strategies and requirements to identify opportunities for improvement
- Prepare detailed project documentation in line with UAL IDF standards
- Assist in business process redesign as needed to improve efficiency and effectiveness
- Maintain communication with clients and team members to promote a team environment
- Work/Consult across multiple complex projects that require area expertise
- Is accountable for projects or programs with low to moderate risk and resource requirements
- Functions as a project leader by providing direction, tools, and process support to less senior employees
- Facilitate meetings with Technology and Business Leaders to expand goals and requirements
- Consults with business managers to understand their needs and provide technical expertise
- Plan and design solutions after requirements are gathered
- Develops comprehensive solution approach
- Develops development and enhancement to existing solutions
- Develops compliance and alignment with principles
- Translates business requirements to technical requirements
Qualifications and Skills
To succeed in this role, you will need to have a strong foundation in Information Technology and business experience. The minimum qualifications for this role include:
- Bachelor's degree in Information Technology or equivalent education
- 5 or more years of IT and/or business experience, or any equivalent combination of experience, education, and/or training
- Must be legally authorized to work in the United States for any employer without sponsorship
- Successful completion of an interview required to meet job qualification
- Reliable, punctual attendance is an essential feature of the position
While having the "desired" qualifications makes for a stronger candidate, we encourage candidates who may not feel they check ALL of these boxes to apply. We are constantly looking for individuals who will bring something new to the table and are passionate about delivering exceptional results.
Essential Skills and Competencies
- Strong technical knowledge of enterprise systems, capabilities, and respective technologies
- Excellent communication and interpersonal skills
- Ability to analyze complex problems and develop creative solutions
- Strong project management skills, including the ability to prioritize tasks and manage multiple projects simultaneously
- Ability to work effectively in a team environment and build strong relationships with clients and team members
- Strong business acumen and understanding of business operations
- Ability to adapt to changing priorities and deadlines
Career Growth Opportunities and Learning Benefits
At United Airlines, we're committed to helping our employees grow and develop in their careers. As a Senior Analyst - Information Technology, you will have access to a range of training and development opportunities, including:
- Professional development programs to help you build new skills and advance in your career
- Mentorship opportunities to help you learn from experienced professionals
- Opportunities to work on complex and challenging projects that will help you develop your skills and expertise
- A collaborative and supportive work environment that encourages innovation and creativity
Work Environment and Company Culture
At United Airlines, we're proud of our diverse and inclusive workforce. We believe that our employees are our greatest asset, and we're committed to creating a work environment that is supportive, inclusive, and respectful. As a Senior Analyst - Information Technology, you will be part of a talented team of professionals who are passionate about delivering exceptional results. Our company culture is built on a foundation of:
- Respect and inclusivity
- Collaboration and teamwork
- Innovation and creativity
- Accountability and integrity
Compensation, Perks, and Benefits
We offer a competitive salary range of $32-50 per hour, as well as a range of perks and benefits, including:
- Comprehensive health insurance
- 401(k) matching program
- Paid time off and holidays
- Opportunities for career advancement and professional development
- Access to exclusive employee discounts and perks
Conclusion
If you're a motivated and talented individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity. As a Senior Analyst - Information Technology at United Airlines, you will be part of a talented team of professionals who are committed to building a better airline. Don't miss out on this chance to take your career to the next level and be part of a company that is truly making a difference in the world. Apply now and let's discuss how you can become a vital part of our success story.
Apply Now