Job Description:
• Furnishing patients and healthcare providers with estimates related to upcoming treatment
• Collecting estimated liabilities from patients and applying payments to patient accounts
• Acquire knowledge of patient’s insurance coverage and benefit limits and communicate it to the patients to make them aware of their financial responsibilities
• Communicate to internal staff in a clear and concise manner the financial status of the patient by analyzing and reviewing the patient’s accounts receivables and trying to resolve any issues related to it
• Initiating prior authorization requests per insurance carrier requirements
• Ensure reimbursement is obtained for medical services provided for non-insured and under-insurance patients
• Identify and work to minimize potential financial risk of patient accounts through working daily time of service reports
• Act as a resource representative when questions arise regarding registration errors, proper insurance documentation and accounting correction
Requirements:
• A Bachelor’s degree
• 2 + years of experience in fertility or healthcare
• Proficient knowledge of medical terminology and billing practices
• Proficiency in MS Office required
• Experience with electronic medical records
• Exceptional communication and organizational skills
• Ability to simplify complex concepts to patients
• Flexible availability which may include working some weekends and holidays
Benefits:
• Competitive medical, dental, and vision plans
• Paid time off to recharge and enjoy personal time
• Access to BetterHelp therapy sessions for mental and emotional wellness
• Commuter benefits and discounted rates on home, auto, and pet insurance
• 401(k) with up to a 4% company match
• Comprehensive fertility and parental leave benefits
• Career development opportunities in a fast-growing organization
• Employer-paid life and disability insurance