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Mar 31, 2026

Healthcare Virtual Assistant/ Eligibility and Benefits

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Patient Registration & Intake - Greet patients and caregivers professionally via phone, email, and virtual platforms - Collect accurate patient demographic information, medical history, and contact details Prepare and process patient admission and discharge documentation - Enter patient information into Electronic Health Records (EHR) and practice management systems - Maintain accurate and complete patient records in compliance with HIPAA regulations - Verify patient identity and update existing patient profiles as needed Insurance Verification & Authorization - Verify insurance coverage and eligibility for services prior to appointments - Obtain pre-authorizations and referrals as required by insurance plans - Communicate patient financial responsibilities including copays, deductibles, and coinsurance - Process insurance information and ensure accurate billing documentation - Coordinate with insurance companies to resolve coverage questions and discrepancies - Stay updated on various insurance plans, policies, and procedures Appointment Scheduling & Coordination - Schedule patient appointments based on provider availability and patient needs - Send appointment reminders and confirmations via phone, email, or SMS - Reschedule and cancel appointments as requested while maintaining optimal provider schedules - Coordinate with clinical staff to ensure smooth patient flow and minimize wait times - Manage appointment waitlists and fill cancellations efficiently Pay: Php20,000.00 - Php35,000.00 per month Benefits: - Additional leave - Company Christmas gift - Health insurance - Opportunities for promotion - Paid training - Pay raise - Promotion to permanent employee - Work from home Application Question(s): - Current/ Last Salary - Expected Salary Work Location: Remote