Role Description
The Patient Intake Coordinator will work with patients and insurance providers to perform pre-certification and insurance verifications for infusion services.
Pay: $24.00 - $28.00 per hour (DOE)
Essential Duties and Responsibilities
• Performs pre-certification and obtains authorizations and referrals as required by payor guidelines and in accordance with OI Infusion procedures.
• Verifying all information on authorization requests are accurate and received/process by insurance companies accordingly.
• Gathers medical documentation to support the patients' treatments for further review.
• Manages treatment schedule to ensure patients’ authorizations will be completed timely and treatments will remain undisrupted.
• Reviews and approves assigned orders utilizing department guidelines.
Qualifications
• 1-2 years of insurance verification experience in the medical field.
• Obsessive focus on patient-experience.
• Excellent verbal and written communication skills (fluent in English both verbal and written).
• Organizational skills.
• Attention to detail.
• Ability to work in a team as well as independently.
Benefits
• Medical, dental and vision coverage.
• Company paid Short Term Disability.
• Employee Assistance Program.
• Paid Time Off including PTO and paid holidays.
• Paid Parental Leave.
• 401k w/ employer match.