About the position
The HR Operations Administrator is responsible for the administration, Associate
support, and delivery of communication materials for the James Avery Total
Reward Program (the Program). This position will also perform timesheet updates,
maintain schedules and execute any exceptions needed in readiness for payroll
processing.
Responsibilities
• Responsible for the daily administration of plans and policies within the
Program. Updates and maintain case management tools, the company’s HRIS and
time and attendance systems.
• Assists Associates and supervisors on Program questions including eligibility
information, plan design features and vendor contact information.
• Responsible for intake, evaluation and determination of Associate leave
requests in accordance with federal, state, and Company leave policies.
Ensures Associates are aware of steps involved in requesting a leave of
absence including eligibility determination, availability of leave time, and
requirements for leave requests to be approved. Maintains communication with
Associates and Supervisors to facilitate Associate’s return to work.
• Performs duties consistent with overall administration of timekeeping data
auditing and validation in readiness for payroll processing and projects.
• Provides administrative support and distributes written and electronic
Program communication material to help support Program education and
initiatives.
• Reviews Manufacturing Division attendance violation reports, verifies
accuracy or attendance points, and supports Supervisor and Human Resources
team member questions. Maintains all documentation for time and attendance
audit purposes.
• Accurately completes Associate changes in HRIS system including hiring
process and I-9 verification and employment termination.
• Assists with onsite events, education initiatives and other HR projects as
assigned.
Requirements
• High School Diploma required.
• Experience in human resources with focus on benefits, payroll, leave
administration or similar work.
• Strong customer service and attention to detail skills.
• Proficiency in Microsoft products and ability to use electronic record
keeping systems.
• Ability to work under strict guidelines, competing priorities and
time-sensitive requests.
• Ability to discuss sensitive matters with Associates in a respectful and
empathetic manner.
• Ability to meet conflicting employment guidelines.
Nice-to-haves
• Spanish fluency.
• Knowledge of employee benefits, COBRA, FMLA and other federal/regulatory
requirements.
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