IT Project Manager

Company Background

Headquartered in Rocklin, California, Quick Quack Car Wash owns and operates over 240 locations in the western United States. Quick Quack takes pride in being regularly recognized as “the Innovative” car wash in the industry. Additionally, Quick Quack has been recognized as an environmentally friendly and sustainable business.

Quick Quack has established a culture of exceptionally talented people in a great work atmosphere, committed to a special set of values:

• Excellence Through Teamwork. The Quick Quack team maintains an environment of trust and respect, where all are held accountable and successes are celebrated. Ideas, issues and expectations are communicated openly. Teams pull together and work through complex topics, and ideas and learnings are regularly shared.
• Operational Strength. All take responsibility for quality and continually seek opportunities for improvement. This includes not only our personal skillsets, but also the code we develop and deploy.
• Every Member is a Leader. While they find strength in teamwork, each Team Member’s individual attitude and actions also influence the success of the company and those they serve. Individual goals are set alongside goals of the company and fellow Team Members assist each other to reach them.
• Experts in our Industry. Team Members grow in their expertise and knowledge about our products and services, as well as industry standards. All Team Members take responsibility to participate in opportunities for technical, personal and professional advancement. We take pride in the amount of vertical integration that our company has achieved through our expertise.
• Commitment to the Customer. Every Team Member is responsible for delivering best-in-class customer experiences. Team Members achieve this through honest, welcoming and helpful communication, and demonstrate pride through maintaining a supportive and professional disposition. Each Team Member is an integral part of Quick Quack. Through individual and collective excellence and commitment, they aim to provide not only their best, but also the very best of the car wash industry.

Summary:

We are looking for a motivated and detail-oriented IT Project Manager with 3-5 years of experience. This role bridges technical execution and business strategy, ensuring initiatives are delivered efficiently and aligned with organizational goals. The ideal candidate will have a solid foundation in IT project management, a familiarity with technical systems, and the ability to coordinate effectively with both technical teams and business stakeholders.

Essential Duties and Responsibilities:

· Work in a highly collaborative team environment with an open communication culture

· Manage a variety of IT projects, including system implementations, integrations, infrastructure upgrades, and business process improvements.

· Collaborate with developers, engineers, analysts, and stakeholders to define project goals, timelines, and deliverables.

· Coordinate with vendors and third-party providers to ensure timely delivery of project components.

· Facilitate key project events, meetings, and communications.

· Create and maintain project documentation, schedules, and status reports.

· Track project progress, manage risks, and ensure timely delivery of milestones.

· Support Agile or hybrid project methodologies, including sprint planning and retrospectives.

· Communicate project updates and roadblocks to stakeholders and leadership.

· Ensure projects align with IT standards, governance, and security policies.

· Perform other duties as assigned.

Qualifications and Requirements:

· Bachelor’s or Master’s degree and 2+ years of experience, or 3-5 years experience managing IT projects.

· Certification in PMP, CSM, or equivalent is a plus but not required.

· Proficiency with project management tools (e.g., Jira, Azure DevOps, Trello, Excel, MS Project/Planner)

· Experience with Agile or hybrid project management methodologies.

· Competency with project reporting tools

· Preferred familiarity with BI tools such as Power BI, Tableau, or Looker.

· Familiarity with data concepts such as ETL, data warehousing, and SQL.

· Strong communication, time management, and problem-solving skills.

· Detail-oriented with ability to successfully translate business needs into technical requirements

· Ability to work as part of a team.

· Experience working with cross-functional teams in a matrixed environment.

· Prolonged periods sitting at a desk and working on a computer.

· Must be able to lift up to 15 pounds at times.

Travel:

· Will have to travel a few times a year for onsite team events and training, up to one business week per trip (less than 10%)

Originally posted on Himalayas