The Cincinnati Insurance Companies is dedicated to serving independent agents and protecting families and businesses. They are currently seeking a Claims Processor to investigate and analyze life and annuity claims, ensuring fair adjudication and professional communication with beneficiaries and agents.
Responsibilities
- Review and investigate claim evidence to determine liability and prevent fraud
- Interpret and apply contract language to verify coverage
- Answer telephone inquiries regarding new, pending and settled claims
- Communicate with claimants, agents, beneficiaries, attorneys and others regarding claim requirements, settlement options, and claim decisions
- Approve claims accurately, promptly, and within scope of authority
- Maintain claim files in thorough, clear and objective manner
- Verify data in policy administration system and calculate benefit amount to ensure accurate claim payment and financial reporting
- Complete contestable claim investigations
Skills
- Understanding of life and annuity claim processing
- Knowledge of basic life insurance contract language
- Familiarity with medical terminology
- Strong analytical and math skills
- Ability to work well independently and in teams
- Proficiency in Microsoft Word and Excel
- Strong attention to detail
- Customer service orientation
- Excellent verbal and written communication skills
- A willingness to pursue education to enhance professional growth
- An associate degree or equivalent life/annuity or tax-related experience
- Knowledge of LifePro administration system
Benefits
- Annual cash bonus
- Stock incentives
- Hybrid work options
Company Overview
The Cincinnati Insurance Companies markets business, home and auto insurance products through independent insurance agencies. It was founded in 1950, and is headquartered in Fairfield, Connecticut, USA, with a workforce of 1001-5000 employees. Its website is http://www.cinfin.com.
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