Caribou is a company focused on providing financial freedom through innovative technology for auto loan refinancing. They are seeking a detail-oriented Loan Administration Specialist to ensure accuracy in payouts, resolve discrepancies with vendors and lenders, and support cross-functional teams with post-loan funding activities.
Responsibilities
- Reconcile and track funding package totals and itemized lender requests against received amounts; investigate and resolve discrepancies
- Execute disbursements related to funding received, including loan payoffs and costs for add-on products
- Provide cross-functional support to Sales, Funding, and Titling teams with post-loan funding activities
- Process product cancellation requests submitted by customers and lending partners in a timely and accurate manner. Upload and manage submitted product cancellation forms via internal systems
- Collaborate with Product Vendors and the Accounting team to coordinate and facilitate the issuance of refund checks
Skills
- Exceptional attention to detail, paired with strong organizational skills and a proactive approach to identifying and solving problems efficiently and accurately
- High School Diploma/GED or higher
- Professional communication skills, both written and verbal, with the ability to work effectively cross-functionally and externally
- Demonstrated ability to handle confidential and sensitive information with discretion and professionalism
- High computer literacy skills and the ability to adapt to multiple software programs and upgrades, including MS Office Excel, Google Workspace, Adobe Acrobat DC
- Capable of working both independently and as part of a small team, quickly learn new skills, and maintain accuracy in data entry and file processing while operating with minimal supervision remotely
- Accounts payable/receivable experienced preferred
- Strong understanding of funding processes, loan servicing, or automotive finance is a plus
Benefits
- Equity options
- 401(k) retirement plan
- Generous paid time off including Flexible Time Off (FTO) for all employees and 100% paid parental leave for all parents
- Exceptional benefits including highly subsidized medical, dental, and vision plans, and fully company-paid mental health, disability, and basic life insurance
- Optional benefits to suit your individual circumstances such as HSAs (with Caribou HSA contributions), FSAs, supplemental life and health, legal, and pet insurance
- Up to $1,000 per year for eligible professional development expenses
- Employee referral program
Company Overview
At Caribou, we believe that taking control of your car payment should be a simple, transparent process. It was founded in 2016, and is headquartered in Denver, Colorado, USA, with a workforce of 201-500 employees. Its website is https://www.caribou.com.Company H1B Sponsorship
Caribou Financial, Inc. has a track record of offering H1B sponsorships, with 1 in 2024, 1 in 2022. Please note that this does not guarantee sponsorship for this specific role.
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