Manager, Business Systems

About Ceribell

Ceribell is a medical technology company focused on transforming the diagnosis and management of patients with serious neurological conditions. The Ceribell System is a novel, point-of-care electroencephalography (“EEG”) platform specifically designed to address the unmet needs of patients in the acute care setting, and is being used in hundreds of community hospitals, large academic facilities and major IDN’s across the country. Our entire team is driven by a shared commitment to transforming the landscape of critical care through our rapid seizure detection technology, come join the movement!

Position Overview:

Ceribell is looking for a Manager, Business Systems will oversee the planning, implementation, and  management of business systems and technologies. This role involves working closely with various  departments to ensure that business processes are efficiently supported by our systems. The ideal candidate will have a strong background in business systems management, project management, and a  proven ability to drive system improvements.

What you'll do:

System Management and Optimization: 

• Oversee the management of business systems including ERP, CRM, and other enterprise applications.
• Identify and implement system enhancements to improve functionality and efficiency.
• Monitor system performance and resolve issues to ensure high availability and reliability.

Project Management:

• Lead and manage system implementation projects from planning through execution and post-launch support.
• Develop project plans, timelines, and resource allocations.
• Collaborate with stakeholders to define system requirements and deliver solutions that meet business needs. 

Cross-Functional Collaboration: 

• Work closely with IT, operations, finance, and other departments to understand and support their system needs.
• Facilitate communication between technical teams and business units to ensure alignment on system requirements and changes. 

Vendor and Stakeholder Management: 

• Manage relationships with system vendors and third-party service providers.
• Negotiate contracts and service level agreements (SLAs) to ensure cost-effective and high quality services.
• Conduct regular reviews of vendor performance and system usage. 

System Documentation and Training: 

• Develop and maintain comprehensive system documentation including user guides, process flows, and system configurations.
• Conduct training sessions for end-users to ensure effective use of business systems.
• Provide ongoing support and troubleshooting assistance as needed. 

Strategic Planning: 

• Contribute to the development of the company’s technology strategy and roadmap.
• Stay current with industry trends and emerging technologies to recommend innovative solutions that drive business growth. 

What We're Looking For: 

• Bachelor’s degree in Information Technology, Business Administration, or a related field. Master’s  degree or relevant certifications (e.g., PMP, ITIL) preferred.

• Proven experience (typically 5+ years) in managing business systems, including system  implementation and optimization. Strong project management skills with a track record of successfully leading cross-functional  projects.

• Excellent problem-solving skills and the ability to analyze complex business requirements. ∙ Proficiency in system management tools and methodologies.

• Strong communication and interpersonal skills, with the ability to work effectively with all levels of  the organization.

• Experience with specific systems or technologies relevant to your company, (e.g., SAP, Salesforce,  Microsoft Dynamics) is a plus.