Mental Health Administrative Assistant/Office Manager

Administrative Assistant About Our Practice We are a growing mental health practice committed to providing compassionate, high-quality care to individuals and families. We value professionalism, integrity, and a calm, supportive work environment—both for our clients and our team. We are seeking a reliable, detail-oriented Administrative Assistant to support daily operations and help ensure smooth communication, scheduling, and administrative workflows. Position Summary The Administrative Assistant plays a key role in supporting clinical and administrative operations. This position is ideal for someone who is organized, proactive, tech-savvy, and comfortable working in a mental health setting where confidentiality and professionalism are essential. MUST BE PEOPLE FRIENDLY. This is not a position for someone who is not comfortable speaking with individuals directly. Key Responsibilities • Manage incoming calls, emails, and client inquiries in a timely and professional manner • Explain the process of services to potential clients • Schedule, reschedule, and confirm client appointments • Assist with intake paperwork, forms, and document management • Maintain accurate client and administrative records (HIPAA-compliant) • Support billing, invoices, and basic insurance verification (training provided if needed) • Coordinate communication between clinicians, clients, and leadership • Assist with internal tracking, reports, and administrative projects • Uphold confidentiality and ethical standards at all times Required Qualifications • High school diploma or equivalent (Associate’s degree preferred) • Previous administrative, office, or customer service experience • Strong organizational and time-management skills • Excellent written and verbal communication • Comfort using email, calendars, Google Workspace, and basic office software • Ability to handle sensitive information with discretion and professionalism Preferred (Not Required) • Experience in a healthcare or mental health setting • Familiarity with EHR systems (e.g., SimplePractice, AdvancedMD, Epic, etc.) • Experience with scheduling, billing support, or insurance processes • Ability to work independently and problem-solve What We Offer • Supportive, mission-driven work environment • Training and ongoing support • Flexible scheduling options • Opportunity for growth as the practice expands • Meaningful work supporting mental health care in the community Compensation Competitive hourly pay, based on experience Part-time initially, with opportunity to grow How to Apply Interested candidates should submit: • Resume • Brief cover letter explaining interest in the position Job Types: Part-time, Contract Pay: $10.00 - $20.00 per hour Expected hours: 10 – 20 per week Work Location: Remote Apply Now Apply Now