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Mar 7, 2026

MS Dynamics CRM Functional consultant

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Location - Pan India Experience - 8+years Job description • Facilitate workshops to develop business requirements; create demonstrations to provide proof of concept; plan and assist the team in drafting statements of work to include estimation of effort/cost. • Provide input and advice regarding Microsoft Dynamics 365/CRM 2015/2016 capabilities, functions and features to clients and prospects. • Conduct hands-on implementation, configuration and development of the various components of Microsoft Dynamics 365/CRM 2015/2016. • Build positive client relationships by developing an understanding of the client’s business processes. • Develop analytical and insightful recommendations to meet deliverable targets, and complete project tasks within budget and to customer satisfaction. • Perform requirements gathering, Business Process Analysis. • Understand customer requirements and advise project team on highly specialized, complex solutions architecture and implementation. • Participate as the technical expert in proposal development and presentations to prospective clients. • Deliver presentations to all levels of management. • Adapt to different end-user learning styles when training, gathering requirements, etc. • Create documentation for clients, including PowerPoint presentations and Visio workflows regarding functional and technical requirements, design, training, process engineering, etc. • Assist internal resources with support or pre-sales of Microsoft CRM and related integrations. Interested candidate can send their resume at [email protected]